Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yonni Garcia

Dallas,TX

Summary

Results-driven business professional with solid history of success in consulting. Gifted in leading programs, teams and projects. Highly effective at coaching staff, reorganizing teams and refocusing groups to meet new targets. Proven ability to implement innovative solutions that drive business growth. Previously led teams to exceed performance objectives while maintaining high client satisfaction levels. Track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Financial Services Business Consultant

Ernst & Young
Dallas, TX
08.2022 - Current
  • Led client sessions with eight business groups to understand current processes, optimize complaint routing from intake to resolution, and analytics.
  • Gathered business requirements for an automated analytics software, MicroStrategy, managing an inventory of 200+ business requirements across 15 business groups.
  • Ideated solutions for auto capture, quick capture widget, and AI opportunities for complaint intake.
  • Conducted a capabilities gap assessment to evaluate the bank's ability to meet newly proposed regulations.
  • Acted as a key advisor for the team, spearheading the majority of deliverables.
  • Served as a Product Analyst to develop over five process flows to outline vendor processes, current state client processes, integration activities, and outline automation opportunities.
  • Developed a national Diversity, Equity, and Inclusion (DEI) program for the Consultant Development Program that stemmed from strong performance as a Dallas Banking DEI lead.

Financial Services Business Consulant Intern

Ernst & Young
Dallas, TX
06.2021 - 08.2021
  • Assisted in the development of a proposal, Statement of Work (SOW) drafting, deal review, and pricing plan for a readiness assessment, enabling a bank to progress toward the $10 billion asset threshold.
  • Led a comprehensive gap assessment for an auto finance company, evaluating the performance and compliance of two key sub-servicing vendors to ensure alignment with industry standards and regulatory requirements.

Education

BBA - Management Consulting, Minor in Economics

Texas A&M University
College Station, TX
05-2022

Skills

  • System optimization
  • Team Leadership
  • Change Management
  • Regulatory Compliance
  • Business continuity planning
  • Quality assurance and control
  • Project Management
  • Risk Management
  • Stakeholder Management
  • Time management abilities
  • Experience in leadership
  • Market Research
  • Training and mentoring

Languages

Spanish
Native/ Bilingual
English
Full Professional

Certification

  • Alfa Systems Certification

Timeline

Senior Financial Services Business Consultant

Ernst & Young
08.2022 - Current

Financial Services Business Consulant Intern

Ernst & Young
06.2021 - 08.2021

BBA - Management Consulting, Minor in Economics

Texas A&M University

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Yonni Garcia