Yordania Torres Perez
Phoenix,AZ
Summary
Proven Housekeeping Room Attendant at Pentacon, adept in maintaining high standards of cleanliness and guest satisfaction. Excelled in bathroom maintenance and fostering welcoming atmospheres, achieving a significant increase in guest approval ratings. Skilled in both efficient cleaning techniques and effective guest engagement, demonstrating a balance of hard and soft skills essential for hospitality excellence.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
Pentacon
09.2023 - 10.2024
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Handled requests for extra linens, toiletries and other supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Bachiller -
Juan Castella
Cuba 09.1997
Skills
- Cleaning bathrooms
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Bathroom maintenance
- Folding clean laundry
- Vacuuming carpets
- Window Cleaning
- Laundry expertise
- Stain Removal
- Carpet cleaning
- Housekeeping
Timeline
Housekeeping Room Attendant
Pentacon
09.2023 - 10.2024
Bachiller -
Juan Castella
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