Yordanka De Leon
Orlando,FL
Summary
To obtain a challenging position as a Registered Nurse where I can apply my knowledge, education and skills while continuing to learn and seek new experiences. As a professional in the health care field, I aim to work in a role that will allow me to be engage in projects that ultimately will influence and empower people to improve mental and physical wellness.
Overview
25
25
years of professional experience
Work History
Patient Care Manager Senior/Alternate Administrator
Gentiva Hospice
05.2022 - Current
- Improved patient satisfaction by implementing personalized care plans and conducting regular followups.
- Enhanced staff efficiency through comprehensive training programs and performance evaluations.
- Streamlined patient flow by optimizing appointment schedules and reducing wait times.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Evaluated staff performance regularly, providing constructive feedback and opportunities for professional growth.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Spearheaded initiatives to improve overall patient experience, leading to increased satisfaction scores and positive reviews.
- Established benchmarks for quality improvement projects, monitoring progress regularly to ensure timely achievement of goals.
- Facilitated ongoing staff development through workshops, seminars, and mentoring opportunities.
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
RN Case Manager
Kindred Hospice
08.2021 - 05.2022
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Providing direct patient’s care from the early stages of the Hospice admission until the final steps of a patient’s life.
- Collaborate with the attending physician, patients and their families and other member of the patient care team to coordinate, provide and maintain continuity of patient care.
- Assess, monitor, document and report patient’s health and condition using required documents reports and established timelines.
- Complete and update Plan of Care according to state regulation and communicates changes to attending physician and hospice staff.
- Provide supervision and evaluation of aides and licensed practical nurse.
Case Manager Clinical Supervisor/Field Supervisor
Acute Home Health Care
06.2017 - 08.2021
- Initiated and developed the patient's plan of care which established goals based in nursing diagnosis
- Established a compassionate environment by providing emotional, psychological and spiritual support to patients and family
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Identified discharge planning needs as part of the care plan development and implemented prior to discharging the patient
- As a case manager, I performed clinical assessment, advance care planning and coordinated preventive care for patients
- These interventions allow for early identification of chronic conditions and quality management with and integrated group healthcare professionals.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Teacher
LightHouse Academy
01.2015 - 01.2016
- EKG classes, HHA classes, HIV classes, Blood Pathogen, Medication Administration
RN Floor Nurse
Salvador Allende Hospital
01.1999 - 01.2000
- Medication administration (PO, IV, IM) and treatments
- Progress notes
- Admission and discharge teaching
- Communication with MD
- Provide direct patient care.
Education
Phlebotomy Technician -
Florida Health Care Academy
Orlando, FloridaRegistered Nurse -
EDP University of Puerto Rico
San Juan, Puerto Rico01.2015
RN, BSN - Nursing Science
University of Medical Science Ciego De Avila And University of Havana Dr. Salvador Allende
07.1999
Skills
- Microsoft Office: Word/Excel/Access/Power Point/Outlook
- Home Health experience as Clinical supervisor/Field
- Coordination of care with MD and care team
- Progress notes/POC
- Managing confidential patient files
- Teaching, prevention and health promotion
- Documentation and care management through Electronic Medical Record
- Wound Care
- Geriatric Treatment
- Compliance Reporting
References
References available on request
Affiliations
- Spend time with my family.
- Meditate while I walk.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Patient Care Manager Senior/Alternate Administrator
Gentiva Hospice
05.2022 - Current
RN Case Manager
Kindred Hospice
08.2021 - 05.2022
Case Manager Clinical Supervisor/Field Supervisor
Acute Home Health Care
06.2017 - 08.2021
Teacher
LightHouse Academy
01.2015 - 01.2016
RN Floor Nurse
Salvador Allende Hospital
01.1999 - 01.2000
Phlebotomy Technician -
Florida Health Care Academy
Registered Nurse -
EDP University of Puerto Rico
RN, BSN - Nursing Science
University of Medical Science Ciego De Avila And University of Havana Dr. Salvador Allende
Similar Profiles
Jeffrey GatrostJeffrey Gatrost
Contract F2F NP at Kansas City hospice and Gentiva hospiceContract F2F NP at Kansas City hospice and Gentiva hospice
Debra O'NealDebra O'Neal
RN Patient Care Manager at Community Home Care and Hospice/Gentiva HospiceRN Patient Care Manager at Community Home Care and Hospice/Gentiva Hospice
Floyd Brentwood PearceFloyd Brentwood Pearce
Hospice Chaplain/Bereavement Coordinator at Gentiva Hospice/Avalon HospiceHospice Chaplain/Bereavement Coordinator at Gentiva Hospice/Avalon Hospice
Tina CowartTina Cowart
Authorization Specialist at Gentiva HospiceAuthorization Specialist at Gentiva Hospice
Anthony Whitmore Jr.Anthony Whitmore Jr.
Deputy Sheriff at Orange County Sheriff's OfficeDeputy Sheriff at Orange County Sheriff's Office