Yordy Cornejo

As guest services we welcome the guest to the arena we ask the guest to please clear their pockets as keys, cellphones, and there wallets/purse and as guest services we scan there tickets when they enter the arena we ask them how many are in the party we scan there ticket and we tell them enjoy the concert or basketball events or hockey and as a guest services we help guests to find there section and where there seats are located we help guests with any questions about the arena as well where are the restrooms or as well where is guest services office if they need to talk to management.

• Increased efficiency by organizing and stocking shelves during overnight shifts Streamlined product placement processes for increased efficiency in stocking shelves and maintaining store layout Facilitated smoother store openings by stocking necessary products before each shift.

• Assisted customers by answering questions and fulfilling requests.
• Increased customer loyalty and retention.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Processed both cash and card purchases and returns.