Yordy Lagos-Barrios
Silver Spring,MD
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
UPS
Burtonsville, MD, United States, MD
09.2023 - 08.2024
- Responsible for managing and supervising a team of package handlers and ensuring the movement of packages throughout the system
- Maintaining great standards in service, safety, and productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Server
KPOT
Rockville, MD, United States
04.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Applied Science - Information Technology
Prince Georges Community College
Largo, MD08.2024
Skills
- Goal-Oriented
- Strategic Planning
- Organizational skills
- Training and mentoring
- Staff Management
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Network Troubleshooting
- Technical Support Capabilities
- IP Services
- Technical Writing
- Virtualization
Certification
compTIA Network+
Timeline
Supervisor
UPS
09.2023 - 08.2024
Server
KPOT
04.2023 - 08.2023
Associate of Applied Science - Information Technology
Prince Georges Community College
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