Yori Gamboa
Server
San Antonio,Texas
Summary
Looking for a professional position with a company that offers stability, growth and advancement opportunities. Motivated work environment with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Server Shift Leader
Pho VN Bistro
San Antonio, TX
05.2018 - Current
- In this work environment I have learned to work independently as I handle all front house duties, i.e
- Welcoming and seating guests, taking orders (TO GO as well as DINE IN), serving, bussing tables, and point of sale.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Smashin' Crab
San Antonio, TX
10.2020 - 04.2021
- Working here I acquired most of my team work skills, communication skills, and others viable skills
- As a team we would welcome guests, serve and bus tables.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
SA Leadership Academy
5503 Grissom Rd Suite 11907.2019
Skills
- Exceptional customer service,
- Leadership skills
- Multitasking
- Fast learner
- Communication skills
- Computer skills
- Great team work
- Ability to work under pressure
Timeline
Server
Smashin' Crab
10.2020 - 04.2021
Server Shift Leader
Pho VN Bistro
05.2018 - Current
High School Diploma -
SA Leadership Academy
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