Summary
Overview
Work History
Education
Personal Information
References
Languages
Timeline
Hi, I’m

Yorleni Ortiz

Jacksonville,FL
Yorleni Ortiz

Summary

I am interested in beginning a long-term working relationship with an organization where I am able to exhibit and further my communicative, interpersonal and organizational skills. The position should challenge me, allowing me to elevate my performance while inspiring me to consistently be productive, multi-task oriented, thus adding to the company's bottom-line - PROFITABILITY.

Overview

29
years of professional experience

Work History

RN Enterprises

Clinical Coordinator
10.2020 - Current

Job overview

  • Streamlined the clinical intake process for improved efficiency and reduced wait times for patients.
  • Enhanced patient satisfaction by efficiently coordinating intake processes and ensuring smooth transitions into care.
  • Collaborated with multidisciplinary teams to develop comprehensive patient treatment plans, resulting in better outcomes.
  • Improved patient care by maintaining accurate records and promptly addressing any issues or discrepancies.
  • Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
  • Provided exceptional customer service to patients, families, and healthcare providers during the intake process, promoting a welcoming atmosphere.

Coram/CVS Specialty Home Infusion

Sr. Assistant, Customer Care INF.
01.2007 - 01.2018

Job overview

  • Intake of all new referral from hospitals, Physicians office and Home health agencies to include any new IV therapy for current patients
  • Verify insurance benefits and start prior authorization for policy that requires authorization
  • Complete patient chart by filing all clinical documents, preparing patient home chart and calling patient to go over their information and insurance benefits.

American Eldercare Inc.

Data Entry/Intake
01.2005 - 01.2007

Job overview

  • Lock all oasis forms within 7 days to meet state standards
  • Create 485 forms which have all of patient's information and health conditions
  • Check on all referrals
  • Make sure patients insurance information is still active

Winter Park Urology Associates

CT Scheduling Coordinator/Medical Records
01.2001 - 01.2005

Job overview

  • Verify insurance eligibility, pre-certify procedures when needed
  • Post CT charges daily ($210,000 for 2004), assimilate patient charts
  • Schedule CT appointments via Medical Manager, note patient history.

Dial America

Telemarketing Representative
01.1998 - 01.2001

Job overview

  • Called households and businesses and recommended listed products and services
  • Participated in tripling division revenues for each sales associate
  • Participated in expanding sales to include mass-market accounts.

Disney World Parks

Park Crew
01.1995 - 01.1998

Job overview

  • Monitored and controlled rides at the park
  • Entertained visitors by participating in the daily parades
  • Occasionally participated in activities during special occasions.

Education

Miami Senior High School
Miami, FL

High School Diploma
06.1995

Personal Information

Hobbies: Reading, Cleaning, Organizing, Travel, Bowling, Learning about different cultures

References

  • Brea Montanez, RPh, Coram, 904-885-2941
  • Diane Wiley, CST, Coram, 904-504-9853
  • Ruth Beaver, Coram
  • Brooke Behrens, Coram
  • Ken Lyons, Coram
  • Brigid Cochran, RN, Coram

Languages

Spanish
Native or Bilingual

Timeline

Clinical Coordinator

RN Enterprises
10.2020 - Current

Sr. Assistant, Customer Care INF.

Coram/CVS Specialty Home Infusion
01.2007 - 01.2018

Data Entry/Intake

American Eldercare Inc.
01.2005 - 01.2007

CT Scheduling Coordinator/Medical Records

Winter Park Urology Associates
01.2001 - 01.2005

Telemarketing Representative

Dial America
01.1998 - 01.2001

Park Crew

Disney World Parks
01.1995 - 01.1998

Miami Senior High School

High School Diploma

Similar Profiles

CREATE PROFILE
Yorleni Ortiz