YORMARI GARCIA
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Dining Room Attendant offering [Number] years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Bar Lead
Crave Catering
01.2021 - Current
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Collaborated with the kitchen team to develop successful food pairings for featured drinks, enhancing the guest dining experience.
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency.
- Raised customer satisfaction scores by addressing concerns promptly and professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Fostered a positive work environment that encouraged teamwork among bar staff through consistent support and open communication.
- Assisted customers with carry-out service.
- Monitored dining room inventory and replenished as necessary.
- Assisted wait staff with timely food delivery and guest requests.
Bartender
Ojos Locos Sports Cantina
03.2018 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
Associate of Business Administration - Business Administration
IUTIRLA
VENEZUELA02.2015
Skills
- Workplace Safety
- Scheduling Staff
- Staff Leadership
- Beer Knowledge
- Cocktail creation
- Menu development
- Clear Communication
- Food Safety
- Flexible Schedule
- Service Bar Restocking
- Cafeteria equipment operations
Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Service Vocation
For me ,calling refers to work , you do because you enjoy ir and Believe it is important. People who experience work as a calling believe they are contributing to something beyond themselves. For me it is a joy and Prime to se people smile for excellent service.
Para mi , Vocación de Servició se refiere al trabajo qué haces porque lo disfrutas y crees que es importante.Las personas que experimentan el trabajo como una vocación creen que estan contribuyendo a algo más allá de ellos mismos . Para mi es una alegria y un orgullo ver a la gente sonreir por un excelente servicito.
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bar Lead
Crave Catering
01.2021 - Current
Bartender
Ojos Locos Sports Cantina
03.2018 - 12.2020
Associate of Business Administration - Business Administration
IUTIRLA
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