Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Faith Diaz

Denver,Colorado

Summary

Tenacious and Proven leader in the hospitality industry, I elevated the cocktail experience at El Five (Edible Beats) by creating record-breaking signature drinks and driving sales. With expertise in bartending and a knack for staff leadership, I consistently deliver exceptional service, fostering teamwork and collaboration. My innovative approach to menu development and quality control sets me apart, ensuring memorable guest experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bar Lead

El Five (Edible Beats)
08.2024 - Current
  • Created an original signature Cocktail of the Week that is still the current Record holder with the most-sold units
  • Created two approved signature cocktails and assisted the El Five Chef de Cuisine with a new Amuse Bouche in the first week at location
  • Continuous utilization of worldwide travels to deliver a Mediterranean cuisine experience that is both elaborate and playful
  • Prepares and serves all alcoholic/non-alcoholic drinks for quests responsibly and in accordance to state and federal laws
  • Maintains all bar serving areas and stations in a clean, organized manner
  • Uphold strict regulations for safe alcohol service and food safety.
  • Demonstrated adaptability in managing various events, from private parties to large-scale corporate functions, providing exceptional service tailored to each occasion.

Bartender

Ophelia’s Electric Soapbox&El Five (Edible Beats)
03.2022 - Current
  • Executed a polished level of mixology resulting in my promotion, and relocation, to the restaurant El Five within the first 90 days with the company.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

Gastamo Group
06.2021 - 03.2022
  • Created the Bar-tending manual and training procedures utilized in the company for first time bartenders
  • Crafted a dozen new cocktails, shot, and shooter recipes for specials ran throughout the time period with the organization
  • Serves alcoholic/non-alcoholic drinks for quests responsibly and in accordance to state and federal laws
  • Delivered authentic hospitality while maintaining knowledge on drink menu items
  • Provided guests with memorable experiences and confident, stylistic showmanship
  • Paired speciality drinks with customers per recommendation
  • Maintained all bar serving areas and stations in a clean, organized manner

Shift Lead

Euphorium Covington
06.2020 - 02.2021
  • Conducted over $70,000 in sales during first month on site
  • Promoted after two months of service for knowledge base & leadership services
  • Performed all new hire training and oversaw all sales personnel on floor
  • Provided expert knowledge on all merchandise

Retail Sales Associate Supervisor

Mammoth Mountain
12.2019 - 03.2020
  • Promoted after the first two months for strong work ethic and attention to detail
  • Oversaw all sales personnel on floor and merchandising
  • Provides recommendations for A-list guests on outdoor wear and hard goods
  • Provides service correctly and efficiently
  • Cross-trained with LEVY at Mammoth Mountain Inn

Front End Barista

Downtown Press Cafe
02.2019 - 11.2019
  • Expert coffee mixologist
  • Simultaneously monitored all orders on floor and to go for both kitchen and front end
  • Paired speciality drinks for customers per recommendation

Education

Bachelors of Fine Arts - Creative Writing

University of Maine, Farmington
Farmington, ME

Skills

  • Quality Control Analysis
  • Promotional Events
  • Hiring standards
  • Teamwork and Collaboration
  • Cocktail & Menu development
  • Sales Planning
  • Workplace Safety
  • Scheduling Staff

Certification

  • TIPS (Training for Intervention ProcedureS) - Health Communications, Inc.

Timeline

Bar Lead

El Five (Edible Beats)
08.2024 - Current

Bartender

Ophelia’s Electric Soapbox&El Five (Edible Beats)
03.2022 - Current

Bartender

Gastamo Group
06.2021 - 03.2022

Shift Lead

Euphorium Covington
06.2020 - 02.2021

Retail Sales Associate Supervisor

Mammoth Mountain
12.2019 - 03.2020

Front End Barista

Downtown Press Cafe
02.2019 - 11.2019

Bachelors of Fine Arts - Creative Writing

University of Maine, Farmington

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Faith Diaz