Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Yosbani Lopez Pino

Yosbani Lopez Pino

Jacksonville,FL

Summary

Proven expertise in enhancing service quality and cleanliness, demonstrated during tenure at Sonora Grill. Excelled in order taking and table setting, significantly improving guest experience. Fostered warm relationships with customers, contributing to a notable increase in regular clientele. Skilled in both hard (order taking) and soft (customer relations) skills, ensuring operational excellence and customer satisfaction.

Overview

23
23
years of professional experience

Work History

Restaurant Waiter

Sonora Grill
06.2023 - 07.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Waiter

Celestyal Cruises
03.2006 - 02.2018

Restaurant Waiter and Bartender.

Sol Club Cayo Largo,Melia Hotels International
10.2000 - 03.2006

Restaurant Waiter

Meliá Cayo Coco Hotel
07.2000 - 10.2000

Education

Third Level of French Language

Tourism School
Isla De La Juventud,Cuba
03.2004

Food Safety And Sanitation Level 1
UNICARE GROUP Onboard The Cruise
09.1999

Control of Substances Hazardous To Health

UNICARE GROUP(England)
Onboard The Cruise
09.1999

Refresh All The Knowledge.

Tourism School
Recycling Gastronomic Service
09.1999

Third Level of English Language

Tourism School
Ciego De Ávila, Cuba
04.1999

Upper Middle Tecnichian - Gastronomic Service

Tourism School
Ciego De Avila,Cuba
09.1995

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting

Languages

English
Professional Working
French
Professional Working
German
Limited Working
Spanish
Full Professional
Italian
Limited Working
Portuguese
Limited Working
Greek
Elementary

Timeline

Restaurant Waiter

Sonora Grill
06.2023 - 07.2023

Restaurant Waiter

Celestyal Cruises
03.2006 - 02.2018

Restaurant Waiter and Bartender.

Sol Club Cayo Largo,Melia Hotels International
10.2000 - 03.2006

Restaurant Waiter

Meliá Cayo Coco Hotel
07.2000 - 10.2000

Third Level of French Language

Tourism School

Food Safety And Sanitation Level 1

Control of Substances Hazardous To Health

UNICARE GROUP(England)

Refresh All The Knowledge.

Tourism School

Third Level of English Language

Tourism School

Upper Middle Tecnichian - Gastronomic Service

Tourism School
Yosbani Lopez Pino