Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yosbel Corrales

Las Vegas,NV

Summary

*Dynamic leader in enhancing customer satisfaction and boosting sales at Honda West, adept in negotiation and problem-solving. With over 9 years of experience, self-motivated and energetic Sales Associate with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales.

*Consistently engaging with customers to build base of referrals, repeat business and create sales to achieve sales objectives in fast-paced competitive environment.

*Reliable, strong team player with outstanding customer service skills and relationship-building strengths. In-depth understanding of sales strategy and merchandising techniques.

*Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Sales Manager

Honda West
01.2021 - 06.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led successful sales team by providing motivational coaching and performance-based incentives.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Finance Manager

Honda West
12.2018 - 01.2021
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.
  • Maintained organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.

Sales Associate

Honda West
04.2015 - 12.2018
  • Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends and models.
  • Improved showroom presentation through strategic vehicle placement that highlighted key features and promoted interest from potential buyers.
  • Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
  • Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
  • Utilized CRM software to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.
  • Regularly tracked personal sales performance against predetermined benchmarks to identify areas for improvement and adjust tactics accordingly.
  • Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
  • Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.

Operations Supervisor

Medco Health Solutions
06.2008 - 04.2015
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.

Education

Associate of Science - Business

College of Southern Nevada
Las Vegas, NV

High School Diploma -

Western High School
Las Vegas, NV

Skills

    Teamwork and Collaboration

    Exceptional Customer Service

    Problem-solving skills

    Reliable and Punctual

    Time Management

    Problem-Solving

    Listening Skills

    Negotiation Skills

Languages

Spanish

Timeline

Sales Manager

Honda West
01.2021 - 06.2024

Finance Manager

Honda West
12.2018 - 01.2021

Sales Associate

Honda West
04.2015 - 12.2018

Operations Supervisor

Medco Health Solutions
06.2008 - 04.2015

Associate of Science - Business

College of Southern Nevada

High School Diploma -

Western High School

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Yosbel Corrales