Yosef Katach
Brooklyn,NY
Summary
Versatile professional experienced in web development, sales, and customer service. Skilled in designing responsive websites and developing sales strategies to boost revenue. Adept at managing project lifecycles from concept to deployment with a customer-centric approach. Proven ability in claims management and resolving customer inquiries. Currently pursuing a BS in Information Systems with a portfolio of web development projects, including ecommerce and dynamic applications.
Overview
3
3
years of professional experience
Work History
Claims Representative
EZ Rental
Brooklyn, NY
10.2023 - 07.2024
- Processed a high volume of claims while maintaining quality standards
- Provided timely service and customer support throughout the claims process
- Handled inquiries regarding insurance policy coverage and payment status
Broker
Merchant Cash Advance
Brooklyn, NY
07.2022 - 09.2023
- Developed and implemented sales strategies to meet customer needs
- Performed outbound calls to follow up on customer inquiries
Picker/Packer
Regal Home Collection
Brooklyn, NY
07.2021 - 10.2021
- Picked and packed orders for timely deliveries
- Worked together as a team and communicated in a professional manner
Education
BS - Information Systems
Brooklyn College, CUNY
Brooklyn, NY05.2026
Skills
- HTML
- CSS
- JavaScript
- React
- Nodejs
- MySQL
- Claims processing
- Outbound sales
- Customer service resolution
- Shopify
- Social Media Management
- Google Drive
- Microsoft Office Suite
- Highly Organized
- Team Player
- Attention to Detail
- Multitask
Languages
English
Native/ Bilingual
Arabic
Full Professional
Hebrew
Full Professional
Timeline
Claims Representative
EZ Rental
10.2023 - 07.2024
Broker
Merchant Cash Advance
07.2022 - 09.2023
Picker/Packer
Regal Home Collection
07.2021 - 10.2021
BS - Information Systems
Brooklyn College, CUNY
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