Yoselen Gomez
Halfway To Home Inc
Mojave,CA
8
years of professional experience
Dynamic leader with proven success at Halfway To Home Inc, by managing volunteer teams and handling dogs while keeping them accommodate with a living environment.
Works well under pressure with a proven record at Sonic Drive-in, started as a crew member and was promoted to Crew Leader within the first year.
I'm skilled in problem-solving and time management, always work efficiently.
Bilingual in Spanish. Works well with others as a team or leader. Always excels in anything I do.
Work History
Volunteer Director
5 Years 3 Months- Coordinated volunteer schedules to support daily program operations.
- Delivered onboarding and training on policies, procedures, and expectations.
- Maintained accurate volunteer records, hours, and participation logs.
- Communicated assignment updates and service needs to volunteers promptly.
- Resolved scheduling conflicts and supported consistent volunteer coverage.
- Worked closely alongside other staff members during major fundraising events which resulted in increased participation from both volunteers and donors alike while also raising overall revenue generated.
- Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
- Assisted in creating a positive work environment by resolving conflicts between volunteers when necessary while encouraging open communication channels among all parties involved.
Crew Leader
1 Year 2 Months- Supervised crew workflow during shifts, maintaining fast service and accurate order fulfillment.
- Trained team members on drive-in procedures, food preparation, and guest service standards.
- Coordinated station assignments to keep carhop, kitchen, and register operations running smoothly.
- Managed cash handling, order accuracy, and transaction consistency at point of sale.
- Supported inventory checks and restocking to maintain product availability during peak periods.
- Reinforced team accountability by communicating expectations and correcting performance issues on shift.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
Crew Member
2 Months- Delivered friendly customer service while taking accurate orders at counter and drive-thru.
- Operated cash register and POS system to process payments quickly and accurately.
- Maintained clean, sanitized workstations, dining areas, and kitchen equipment.
- Restocked supplies and ingredients to support smooth shift operations.
- Assisted team members during peak periods to keep service moving efficiently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma
Skills
Department management
Mentoring
Efficient
Motivation and encouragement
Spanish Speaking
Teamwork
Time management
Problem-solving
Multitasking
Decision-making
Self motivation
Professionalism
Timeline
Volunteer Director
Halfway To Home Inc
08.2021 - CurrentRead More
Crew Leader
Sonic Drive- in
10.2020 - 12.2021Read More
Crew Member
McDonald's
01.2019 - 03.2019Read More
Antelope Valley College
High School Diploma
Read More