To bring skills and experience gained over the years in costumer service, multi-tasking, office and administration skills.
Work History
Correctional Officer
3 Years 1 Month
NDOC | 07.2023 - Current
Supervised inmate to ensure compliance with facility regulations and safety protocols.
Conducted regular inspections of facilities, identifying security vulnerabilities and ensuring maintenance standards.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits and tier time.
Escorted inmates to and from cells, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Learning Ambassador
3 Years
Amazon, Las6 | 07.2020 - 07.2023
Speaking in large groups, education and training in inbound receive.
Assist AM in ensuring safe practices and behavior on shift.
Promote culture of safety on shift by leading by example.
Be flexible in assisting in all areas according to LA requirements.
Activities Coordinator
3 Years
Opportunity Village, Las Vegas | 07.2020 - 07.2023
Provide support services and hands on care to individuals with varying disabilities ranging from mild profound developmental and intellectual disabilities.
Assist with coaching and training other AC’s to assigned individuals.
Assist the individuals served with their achievement and goals.
Maintain a clean and safe work environment.
Report and document IR, ID notes and monthly and daily plans.
Comply with Federal, State (DRC) and local regulations and requirements as well as OV policies and procedures.
Inbound Receive/ Process Guidance
2 Years 11 Months
Amazon, Las6 | 07.2020 - 06.2023
Identify, investigate and correct shipment errors through the use of FC Research, ATTFreight Label, and ioPrint to ensure that customers orders are delivered safely and without errors.
Assist with AM plans of the shift and document daily shift reports.
Troubleshoot and resolve problems that AA’s encounter with inventory- including printing ASIN Labels, damage out products and adding expiration dates to food health products.
Recognized for being a consistent top performer with average 120-150 UPH while prioritizing safety and quality.
Assist inbound receive in problem solving complex issues.
Assist AA’s with team lifting and providing support when needed.
Education
Diploma
Savanna High School | Anaheim, Ca | 01.2010
Skills
Reliable
Team Player
Self Starter
CPR and First Aid Certified
Bilingual Spanish (Read
Speak
Write)
Maintain Positive Attitude and make quick decisions under pressure
Correctional Officer at Department of Corrections South Florida Reception CenterCorrectional Officer at Department of Corrections South Florida Reception Center