Yoselin Nequiz Valverde
San Diego,CA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
On The Border Cantina and Grill
08.2023 - 05.2024
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Delivered pick-up and curbside orders to guests.
Cashier/Food Runner
Kabul West
06.2022 - 04.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with manager to solve problems and handle customer concerns.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Cleared tables immediately after guests left in preparation for next party.
Cashier/Food Runner
KWC LLC
08.2021 - 05.2022
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed strong organizational and time-management skills.
Education
Associate of Science - Accounting And Business Management
San Diego Mesa College
San Diego, CA05.2025
Skills
- Bill computation
- Conflict Resolution
- Menu Memorization
- Active Learning
- POS system operations
- High-volume dining
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
French
Limited Working
Korean
Elementary
Timeline
Restaurant Hostess
On The Border Cantina and Grill
08.2023 - 05.2024
Cashier/Food Runner
Kabul West
06.2022 - 04.2023
Cashier/Food Runner
KWC LLC
08.2021 - 05.2022
Associate of Science - Accounting And Business Management
San Diego Mesa College
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