Yoselin Zepeda
Las Vegas,NM
Summary
Dedicated Medical Assistant with a proven track record at UNLV HEALTH, enhancing patient satisfaction and clinic efficiency through expert patient care and meticulous medical records management. Skilled in phlebotomy and bilingual communication, I excel in fostering patient trust and streamlining clinical processes. My commitment to HIPAA compliance and compassionate caregiving significantly contributes to positive health outcomes. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
UNLV HEALTH
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clini environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Authorize drug refills and provide prescription information to pharmacies
- Completed EKGs and other tests based on patient presentation in office.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Red Rock Family Clinic
01.2023 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clini environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Authorize drug refills and provide prescription information to pharmacies
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
Education
Certified Medical Assistant -
UEI
LAS VEGA S04.2023
High School Diploma -
El Dorado HS
LAS VEGAS 06.2011
Skills
Bilingual
Team player
Vital Sign Monitoring
Medical Terminology
Direct Patient Care
Clinical Documentation
Phlebotomy
CPR
Lab license
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Phlebotomy Techniques
Maintaining confidentiality
Professionalism and Ethics
Insurance Verification
Compassionate caregiver
Appointment Setting
Sterilization techniques
Patient Flow Management
Patient Relations
Prioritizing stat orders
Reliable transportation
Certification
CPR Certificate
NRCMA
Lab clinical license
Languages
English
Full Professional
spanish
Full Professional
Timeline
Medical Assistant
UNLV HEALTH
10.2023 - Current
Medical Assistant
Red Rock Family Clinic
01.2023 - 08.2023
Certified Medical Assistant -
UEI
High School Diploma -
El Dorado HS
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