
Seasoned Customer Service Representative with a track record of enhancing customer loyalty at Results Companies. Demonstrated expertise in problem-solving and active listening, adept at managing high-stress situations with professionalism. Proficient in Microsoft 365 and bilingual in English and Spanish, significantly improving customer satisfaction and repeat business.
Certificate of Completion for medical biller and coding
Certification of the National Healthcareer Association as a Certified Billing And Coding Specialist
Reference:
Denise Cothern
Certified Coding Specialists
Medical Coder Biller Instructor
Ridge Technical College|Polk County Public Schools
7700 State Road 544, Winter Haven, FL 33881
T: 863-419-3060 ext.491 | F: 863-419-3062 |
Denise.cothern@polk-fl.net