Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yoshigei Gloria-Esquivel

Dodge City,KS

Summary

Dynamic professional with experience as an Assistant Manager at Sally's Beauty Supply, excelling in customer service and office administration. Proven ability to enhance operational efficiency and foster positive team dynamics. Bilingual in English and Spanish, skilled in scheduling and communication, ensuring a seamless customer experience while maintaining high standards of organization.

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Secretary

Soria's Welding Shop
Anthony, NM
01.2022 - 05.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Assistant Manager

Sally's Beauty Supply
El Paso, TX
05.2024 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Chaparral High School
Chaparral, NM
05-2025

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Scheduling
  • Bilingual English and Spanish

Accomplishments

    Hello I'm a 19 year old who recently gradated high school and gained valuable work experience since i was 17. I worked as a manager at a retail store,where i developed leadership .organization and communication skills by overseeing operations and managing staff. transitioning to a secretary role in a welding shop.

Certification

.(SSBB) Bilingualism-Biliteracy English & Spanish

.Computer Graphics

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Assistant Manager

Sally's Beauty Supply
05.2024 - 04.2025

Secretary

Soria's Welding Shop
01.2022 - 05.2025

High School Diploma -

Chaparral High School
Yoshigei Gloria-Esquivel