Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoshimi Amaya

Burlingame,USA

Summary

Detail-focused professional with over 15 years of experience managing complex operations tasks. Proven ability to prioritize effectively, resolve problems efficiently, and support organization goals through strong time management, multitasking, and independent as well as team-based work. Eager to apply my extensive experience to succeed as an Administrative Associate.

Overview

22
22
years of professional experience

Work History

Senior Manager Navigation Products

Abalta Technologies, Inc.
San Diego, USA
01.2022 - 05.2025
  • Drove business expansion for navigation products, strengthening client relationships and market presence.
  • Created innovative services that achieved 48% cost reduction without compromising quality.
  • Implemented robust quality assurance protocols, ensuring high accuracy in navigation data deliverables.
  • Enhanced strategic communications with Japan HQ, promoting operational efficiencies.
  • Conducted profitability analysis and sales reporting to guide effective resource allocation.
  • Managed detailed departmental sales reports and invoices, supporting informed strategic decisions through profitability projections.

Senior Production Manager

Zenrin USA, Inc.
Burlingame, USA
01.2018 - 12.2021
  • Directed production department with $100,000 budget, achieving 40% cost reduction through process refinement.
  • Assisted managers in attaining goals, elevating team efficiency.
  • Resolved customer complaints promptly to boost satisfaction levels.
  • Oversaw data management issues to guarantee seamless operations.

Project Manager

Zenrin USA, Inc.
San Bruno, USA
01.2013 - 12.2017
  • Recruited and trained over 10 staff annually for eight-month call verification projects.
  • Resolved client data issues promptly, maintaining trust through effective problem-solving.
  • Led navigation projects, ensuring timely data delivery and improving client satisfaction.
  • Enhanced team skills through comprehensive training programs and ongoing support.

Map Coordinator

Zenrin USA, Inc.
Burlingame, USA
05.2008 - 12.2012
  • Collected navigation data to improve map accuracy and facilitate bilingual communication.
  • Conducted comprehensive surveys for navigation products, ensuring accurate and reliable data.
  • Compiled complex datasets to enhance product quality and optimize user experience.

Administrative Assistant

Toyu Intecs, Inc.
Naogya, Japan
04.2003 - 03.2006
  • Coordinated travel arrangements for 14 employees, including flights, hotels, and transportation.
  • Ordered and distributed office supplies, reducing expenditures by 30%.
  • Managed expense reporting to ensure accuracy and prompt reimbursement for business-related expenses.

Education

A.A. - Accounting

City College
San Francisco, CA

B.A. - English Literature

Kinjo University
Japan

Skills

  • Microsoft Office proficiency
  • Computer skills
  • Multitasking abilities
  • Time management
  • Leadership qualities
  • Customer service expertise
  • Problem-solving skills
  • Data entry accuracy
  • Project management
  • Budget oversight
  • Process improvement strategies
  • Effective communication
  • Sales reporting analysis
  • Photoshop expertise

Languages

  • Japanese, Native
  • English, Highly proficient

Timeline

Senior Manager Navigation Products

Abalta Technologies, Inc.
01.2022 - 05.2025

Senior Production Manager

Zenrin USA, Inc.
01.2018 - 12.2021

Project Manager

Zenrin USA, Inc.
01.2013 - 12.2017

Map Coordinator

Zenrin USA, Inc.
05.2008 - 12.2012

Administrative Assistant

Toyu Intecs, Inc.
04.2003 - 03.2006

A.A. - Accounting

City College

B.A. - English Literature

Kinjo University

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