YOSHMOND GROSS
Oakland,USA
Summary
Experienced bartender with a strong background in bar sanitation, janitorial services, and deep cleaning. Skilled in delivering excellent customer service while maintaining a clean, safe, and health-code-compliant bar environment. Proven ability to manage high-volume shifts, handle closing duties, and perform heavy cleaning and restocking tasks efficiently. Reliable, detail-oriented, and trusted to maintain both guest experience and back-of-house cleanliness standards.
Overview
7
7
years of professional experience
Work History
Server Team Lead
Magnolia St Wine lounge & Kitchen
Oakland, California
04.2022 - 10.2025
- Coordinated orders with kitchen staff to correctly handle special requests.
- Assisted team members with learning menus and offering guests targeted suggestions.
- Motivated FOH staff to perform with consistency and at peak performance levels.
- Supported bussers with table cleaning during high-volume shifts.
- Explained details for new menu items and daily specials.
- Memorized menu additions, changes, and limited offerings.
- End of day deep cleaning, moping, sanitizing, polishing, mixing solutions, dusting e.t.c
Janitor
Prescott Elementary School
Oakland, CA
08.2024 - 07.2025
- Maintained cleanliness and sanitation standards across facilities to ensure safe environments.
- Operated cleaning equipment including floor scrubbers and vacuums for efficient surface maintenance.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Implemented waste management procedures to promote environmentally sustainable practices within the facility.
- Deep cleaning restrooms, including toilets, sinks, fixtures, and mirrors
- Maintain cleanliness during high volume hours
Bartender
Horatios
San Leandro, CA
11.2020 - 09.2022
- Proficiently operated cash register and Point of Sale (POS) system to facilitate seamless transactions and ensure accurate handling of cash, including providing precise change.
- Implemented effective upselling strategies to promote premium brands, resulting in increased sales and revenue generation.
- Maintained optimal inventory levels by consistently restocking the bar with a wide selection of beer, wine, liquor, and associated supplies.
- Diligently prepared fresh garnishes, juices, and perishables on a daily basis to ensure the highest quality standards.
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Set up and maintained appropriate stock levels for bar.
- Mop, sweep, wash mats, sanitize and empty trash
Janitor
The Port Bar
Oakland, CA
05.2018 - 04.2020
- Clean and sanitize bar areas, tables, chairs, countertops, and service stations
- Deep cleaning restrooms, including toilets, sinks, mirrors, floors, and fixtures
- Sweep, mop, and scrub floors; remove spills, glass, and debris properly
- Use cleaning chemicals and equipment to safety guidelines
- Empty trash and recycling
- Wash and clean bar mats, mops head and tools
Bartender
Chart House
San Francisco, CA
07.2019 - 03.2020
- Checked identification before serving alcohol to comply with state and federal laws.
- Exceeded customer service expectations to earn positive feedback.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks, and supplies to drive a high volume of sales.
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Balanced efficiency with exceptional service to manage guests in a high-volume environment.
- End of day cleaning using cleaning chemicals and equipment according to safety guidelines for bar area table, chairs, countertops and service stations
Education
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American Intercontinental University
Dunwoody, GASkills
- Excellent judgment
- Team building
- Organizational ability
- Strong communication
- Problem-solving
- Hospitality and accommodation
- Safe alcohol service
Personal Information
ID Number: 5105007655
Timeline
Janitor
Prescott Elementary School
08.2024 - 07.2025
Server Team Lead
Magnolia St Wine lounge & Kitchen
04.2022 - 10.2025
Bartender
Horatios
11.2020 - 09.2022
Bartender
Chart House
07.2019 - 03.2020
Janitor
The Port Bar
05.2018 - 04.2020
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American Intercontinental University