Yoslan Lopez
Lehigh Acres,FL
Summary
My name is Yoslan Lopez. I love working in a great environment. I'm great at adapting in any environment. I speak Spanish and English, I’m also great with customer service. I have always been a working person and have spent many years working with my father and gaining many valuable skills such as time management, working in a group, interpersonal skills, customer support as well as multitasking. I’m very hard working and detail oriented.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Great Wolf Lodge
Naples, FL
03.2025 - Current
- Performed rescue operations and first aid in emergency situations..
- Educated guests on water safety rules and proper usage of facilities.
- Collaborated with team members to maintain effective communication during peak hours.
- Implemented efficient crowd management techniques to enhance guest experience.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Shift Lead
3 Pepper Burrito Co.
Fort Myers, FL
03.2024 - 07.2024
Cashier/Customer Service
Tile Outlets of America
Fort Myers, FL
10.2023 - 03.2024
Education
High School Diploma -
Riverdale High School
Buckingham, FL05.2024
Skills
- Spanish (10 years)
- English (10 years)
- Translation
- Organizational Skills
- Customer service
- Problem solving
- Communication skills
- Organizational skills
- Leadership
- Guest services
- Microsoft Office
- Warehouse experience
- Time Management
Certification
Driver's License
Ellis & Associates Certified Lifeguard license
CPR License
Fortlift Certification
Boat License
Timeline
Lifeguard
Great Wolf Lodge
03.2025 - Current
Shift Lead
3 Pepper Burrito Co.
03.2024 - 07.2024
Cashier/Customer Service
Tile Outlets of America
10.2023 - 03.2024
High School Diploma -
Riverdale High School