Summary
Overview
Work History
Education
Skills
Coursework And Projects
Human Resource Skills
Languages
Timeline
Generic

Yosra Bouslimani

Philadelphia

Summary

Motivated and detail-oriented Business Management graduate with a minor in Psychology, offering a strong foundation in organizational operations and human behavior. Skilled in communication, leadership, and problem-solving, with hands-on experience in customer service and team collaboration.

Overview

7
7
years of professional experience

Work History

Catering Staff Member

Catering By Design
Philadelphia
09.2023 - 11.2025
  • Managed catering events from start to finish, overseeing setup, food service, and cleanup to ensure seamless operations.
  • Provided personalized services to guests and wedding parties, ensuring all needs were met with attention to detail.
  • Monitored inventory levels of food items and beverages to maintain supply for events and minimize shortages.

Sales Associate

Varallo Brothers Bakery
Philadelphia
09.2019 - 03.2025
  • Greeted and informed customers of products, enhancing customer satisfaction and loyalty.
  • Managed large amounts of cash accurately during busy hours, ensuring efficient operations in a fast-paced environment.
  • Supervised staff in owners' absence by coordinating scheduling, managing orders, training new employees.
  • Utilized problem solving skills to effectively handle difficult situations.

High School Intern

Pennsylvania Hospital
Philadelphia
09.2018 - 06.2019
  • Ensured patient comfort during chemo by maintaining clean rooms and providing snacks and reading materials.
  • Supported healthcare staff by organizing medical supplies and equipment.
  • Transported bloodwork to lab, supporting timely processing and care for patients.

Education

Bachelor of Science (B.S.) - Business Management

Thomas Jefferson University
05-2025

Minor - Psychology

Thomas Jefferson University
05-2025

Skills

  • Microsoft Excel
  • Microsoft Word
  • Data Analytics
  • DEI Practices
  • Inventory Monitoring
  • Time Management
  • Customer service

Coursework And Projects

MGMT 320: Human Resources Practice and Tools   Grade: A-

  • Studied modern roles, policies, and procedures in human resource management.
  • Examined environmental and legal factors impacting HR, including equal employment opportunity.
  • Analyzed HR functions such as workforce planning, recruitment, selection, and employee evaluation.
  • Applied HRM concepts to case studies and organizational planning exercises.

PSYC 230: Industrial Organizational Psych      Grade: A

  • Applied HR selection methods through mock interviewing and employee evaluation exercises.
  • Developed training and motivation plans to improve employee performance and morale.
  • Conducted a job analysis and performance appraisal project demonstrating understanding of HR processes.

PSYC 233: Interpersonal Relations and Small Group Dynamics     Grade: A

  • Analyzed stages of group development, interaction, and communication patterns.
  • Examined the influence of culture, life experiences, and biology on communication styles.
  • Developed cross cultural communication and conflict resolution skills through group exercises.

MBAD 628: Accounting for Management Decisions      Grade: B+

  • Conducted financial analysis projects interpreting consolidated statements to support executive decision making.
  • Created and analyzed operating budgets applying responsibility accounting principles.

MGMT 412: Current Management Topics    Grade: A

  • Collaborated with Campbell's Soup Company to develop marketing strategies targeting Gen Z consumers.
  • Conducted market research for Campbell's salty snack food division to identify purchasing motivations and engagement opportunities.
  • Worked in a team to design innovative marketing plans focused on digital outreach, product positioning, and brand perception.
  • Evaluated management and stakeholder perspectives to align recommendations with organizational goals.

Human Resource Skills

Recruitment and Onboarding

  • Recruited, interviewed, and trained new employees to ensure strong team integration and productivity.

Scheduling and Workforce Management

  • Created and managed weekly employee schedules, balancing a small staff availability with peak business hours.

Conflict Resolution

  • Mediated interpersonal issues between employees, promoting open communication and teamwork.

Leadership and Supervision

  • Served as the acting supervisor in the owner's absence, overseeing all front-end operations and employee performance.

Employee Engagement

  • Encouraged a positive work environment by recognizing employee achievements and fostering a culture of collaboration.

Policy Enforcement

  • Ensured all staff followed business procedures, hygiene standards, and customer service protocols.

Training and Development

  • Developed step-by-step training guides and shadowing procedures to support new hires and improve consistency in services for customers.

Communication

  • Maintained clear communication between employees and management.

Languages

  • Darja (Algerian Arabic)
  • Arabic
  • Darja (Algerian Arabic)

Timeline

Catering Staff Member

Catering By Design
09.2023 - 11.2025

Sales Associate

Varallo Brothers Bakery
09.2019 - 03.2025

High School Intern

Pennsylvania Hospital
09.2018 - 06.2019

Bachelor of Science (B.S.) - Business Management

Thomas Jefferson University

Minor - Psychology

Thomas Jefferson University
Yosra Bouslimani