Youman Maurice Singleton
Pro Sale Supervisor
San Antonio,TX
Summary
Resourceful Supervisor skilled in resolving critical issues in time-sensitive environments, with a proven track record of building and maintaining high-performing teams. Highly organized and energetic leader dedicated to continuous improvement and achieving operational targets. Experienced in motivating staff to collaborate effectively and enhance productivity. Customer-focused professional committed to delivering exceptional service and improving customer satisfaction through strong interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Desk Supervisor
The Home Depot Store
San Antonio, Texas
01.2022 - Current
- Supervised daily operations of service desk team at retail home improvement store.
- Trained and mentored new service desk associates on customer service protocols.
- Collaborated with departments to ensure seamless customer experiences across services.
- Implemented standard operating procedures to enhance service quality and consistency.
Supervisor
The Home Depot Store
New Orleans, Louisiana
08.2006 - Current
- Supervised daily operations in high-volume retail environment to maximize efficiency.
- Managed staff schedules and delegated tasks to optimize workflow.
- Trained new employees on product knowledge and customer service standards.
- Assisted in developing promotional displays to enhance product visibility.
Education
High School Diploma -
Lakeside High
Decatur, GA06-1988
Skills
- Team management
- Conflict resolution
- Critical thinking
- Customer relations
- Attention to detail
- Networking
Accomplishments
- Executive Award for most Commercial Credit in The Home Depot
- Pro Champion 2015-2021
- 2017 Pro Supervisor Of The Gulf Division
- 2025 Customer Service award
Certification
- Certified Heavy Equipment Trainer
- Cashier
- Carpet Cutter
- Tool Rental
- Key Carrier 2007-2016
Languages
English
Professional
References
References available upon request.
Timeline
Service Desk Supervisor
The Home Depot Store
01.2022 - Current
Supervisor
The Home Depot Store
08.2006 - Current
High School Diploma -
Lakeside High
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