Youngjin Heo

• U.S. Customs Compliance (ISF, FDA Prior Notice, Documentation)
• Ocean Freight, Air Freight, and Inland Transportation (LTL/FTL)
• Warehouse Operations & Last-Mile Delivery Coordination
• Cost Reduction & Contract Negotiation (Achieved 15% savings)
• Shipment Tracking, Risk Mitigation & Issue Resolution
• Client Relationship Management & Communication
• Specialized in Resin and FDA-Regulated Food Shipments

Managed ISF filings and FDA clearance processes to ensure compliance with U.S. Customs regulations and timely approvals

• Secured freight volumes from major conglomerates (Samsung SDS, Hyosung, LG/LX International) at competitive rates, creating long-term business opportunities
• Specialized in resin-related transportation across key U.S. regions (Chicago, Charleston, New York, etc.)
• Handled FDA-regulated food shipments, leveraging regulatory knowledge to enable fast and compliant transportation
• Oversaw nationwide inland transportation (LTL and FTL), with extensive experience across all U.S. regions including Los Angeles
• Managed air freight shipments, coordinating with airlines and freight forwarders to ensure timely handling, customs clearance, and delivery
• Coordinated trucking and last-mile delivery, achieving a 98% on-time performance rate
• Negotiated freight and trucking contracts, reducing transportation costs by 15% while maintaining service quality
• Managed U.S. warehouse operations on behalf of Korean sellers, coordinating directly with ultimate consignees to ensure smooth delivery
• Monitored shipment statuses, resolved customs/FDA issues, and prevented supply chain disruptions
• Acted as the primary client contact for shipment status, compliance, and documentation requirements