Youseline Breth
MARYVILLE,TN
Summary
Knowledgeable Team Leader with proven background in revenue cycle management, delivering strategic improvements to optimize financial performance. Successfully implemented process enhancements and streamlined billing operations, resulting in efficient revenue collection and improved patient satisfaction. Demonstrated expertise in healthcare finance and team leadership, fostering collaboration and driving results.
Overview
12
12
years of professional experience
Work History
Billing and Collections Team Leader
Phoenix Behavioral Health Services
01.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Assisted in recruitment to build team of top performers.
- Generated reports detailing findings and recommendations.
- Reduced outstanding debts through strategic planning and diligent follow-up with delinquent accounts.
- Increased revenue recovery by consistently meeting and exceeding monthly collection targets.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Trained team members on new software to support promotional efforts.
- Enhanced billing accuracy by implementing efficient account management processes and strategies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Improved collections efficiency by establishing clear guidelines and expectations for team members.
Account Manager
Substance Solutions
12.2012 - 01.2019
- Managed and oversee team of 8 employees
- Enhanced billing accuracy by implementing efficient account management processes and strategies.
- Monitored aging reports to proactively address overdue accounts and minimize potential losses.
- Managed communications between multiple departments to ensure seamless coordination of billing activities across various projects or initiatives.
- Performed monthly reconciliations between billed amounts and collected revenues, ensuring alignment between accounting systems for accurate record-keeping purposes.
- Developed strong client relationships with consistent communications
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Maintained accurate records of customer accounts, payments and payment plans.
- Researched billing errors and discrepancies to initiate corrective action.
- Conducted regular account audits to identify discrepancies, resulting in increased billing accuracy.
- Assisted in the development of departmental policies and procedures related to billing practices, enhancing overall compliance standards.
Education
Bachelor of Science - Health Care Management
Florida Atlantic University
Boca Raton, FL12.2012
Associate of Science - Accounting And Business Management
Keiser University
Fort Lauderdale, FL06.2009
Skills
- Revenue performance
- Billing cycle expertise
- Claims management
- Healthcare industry
- Revenue quotas
- Problem-solving
- Staff training
- Team building leadership
- Team management
- Attention to details
Timeline
Billing and Collections Team Leader
Phoenix Behavioral Health Services
01.2021 - Current
Account Manager
Substance Solutions
12.2012 - 01.2019
Bachelor of Science - Health Care Management
Florida Atlantic University
Associate of Science - Accounting And Business Management
Keiser University
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