Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yousif Dawood

El Cajon,CA

Summary

Knowledgeable and responsive administrative services professional experienced in prioritizing customers' needs to achieve their satisfaction to ensure company goals are fulfilled. Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Experienced with contract negotiation, ensuring mutually advantageous terms and compliance. Utilizes analytical skills to assess and mitigate risks in agreements. Track record of effective communication and stakeholder engagement.


Overview

13
13
years of professional experience

Work History

Account manager

Keurig & DrPepper (KDP)
02.2015 - Current
  • Assist in Negotiating sales contracts including identifying and eliminating risks
  • Managing a portfolio of accounts to achieve long-term success
  • Successfully negotiated and acquired contracts such as Walmart, Albertsons, Vons, and Ralphs
  • Developing positive relationships, handling customers' needs, and resolving any issues
  • Generating new sales using existing and potential customer networks
  • Review and approve employees' timecards
  • Ensure clients receive requested products and services on time

Merchandising Supervisor

Keurig & DrPepper (KDP)
08.2012 - 02.2015
  • Developing and managing merchandising budgets, ensuring effective allocation of resources to drive sales and meet financial targets
  • Established merchandising plans, implemented action steps, and adjusted plans based on progress toward goals
  • Recruit, select, and develop new hires; manage a team of merchandisers
  • Ensure cost-effectiveness and maintain high levels of customer service

Merchandiser

Keurig & DrPepper (KDP)
11.2011 - 08.2012
  • Stocking shelves, rotating shelved products, setting up displays, organizing products in storage rooms, and moving it to the sales floor
  • Maintaining a positive image that adheres to the company's culture and vision
  • Making recommendations to vendors to help increase growth

Education

Bachelor of Science - Business Administration, General Business and Management

San Diego State University
San Diego, CA
05.2022

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Customer satisfaction
  • Proficient in Microsoft office
  • Goal oriented
  • Issue resolution
  • Contract negotiation
  • Account servicing
  • Vendor relations
  • Sales expertise
  • Lead prospecting
  • Workflow management
  • Project Support
  • Verbal and written communication
  • Professional relationship building

Timeline

Account manager

Keurig & DrPepper (KDP)
02.2015 - Current

Merchandising Supervisor

Keurig & DrPepper (KDP)
08.2012 - 02.2015

Merchandiser

Keurig & DrPepper (KDP)
11.2011 - 08.2012

Bachelor of Science - Business Administration, General Business and Management

San Diego State University
Yousif Dawood