Yousif Hidayat

• Performed regular maintenance checks and updates to installed systems to ensure peak performance.
• Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
• Operated company vehicles responsibly while transporting tools, materials, and personnel between job sites.
• Trained new staff members on the use of computer systems and company-specific applications.
• Assisted customers with computer-related issues via phone, email, and remote desktop tools.
• Developed training materials for end users to help them understand new software or hardware updates.
• Ensured compliance with industry standards and local regulations during installations.
• Communicated effectively with team members and clients throughout project phases.
• Conducted maintenance on existing fiber optic infrastructure to prevent signal degradation or loss.

• Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
• Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
• Developed strategies to optimize workflow processes in order to maximize productivity.
• Prepared inventory for shipment by attaching tags and labels.
• Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
• Communicated regularly with other departments regarding supply chain activities. Coaching and tracking associates' performance and development.
• Coaching and tracking associates' performance and development.
• Safely being able to lead without direct supervision
• Consistently delivered and exceeded expectations; the Prime of 2022 dock receive rate was 48.60, 154% over the network plan.
• Trained on seven different forklifts.
• Ensures successful shift performance through tracking, reporting, and feedback on associate performance.
• Planning and forecasting to ensure the flow of the dock, preventing dock lock
• Trained 40+ associates, including a Process Assistant and an Area Manager.
• Trained new hires on the stow process and ensured that AAs are able to stow safely and efficiently.
• Continually partnered with leadership and associates on policy and procedure to help drive standard work, quality, and safety.

Labor was planned for over 300 associates, while keeping track of their performance and development.