Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yousif Maqdas

Sterling Heights,MI

Summary

Professional retail leader with strong background in driving sales, enhancing customer experiences, and optimizing store operations. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, and strategic planning. Reliable and highly focused on achieving organizational goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

2
2
years of professional experience

Work History

Retail Sales Manager

Metro by T-Mobile
05.2023 - Current
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.

Dental Assistant

Castile Dental Group
03.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Life Insurance Agent

Karma Financial
06.2023 - 06.2024
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
  • Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.

Education

Bachelor of Science - Biology

Oakland University
Rochester, MI

High School Diploma -

Sterling Heights High School
Sterling Heights, MI
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Native or Bilingual
Arabic
Full Professional

Timeline

Dental Assistant

Castile Dental Group
03.2024 - Current

Life Insurance Agent

Karma Financial
06.2023 - 06.2024

Retail Sales Manager

Metro by T-Mobile
05.2023 - Current

Bachelor of Science - Biology

Oakland University

High School Diploma -

Sterling Heights High School
Yousif Maqdas