YOUSRA HASSAINE
Middletown,PA
Summary
Passionate about the field of networks and telecommunications, I have gained solid experience through various internship opportunities. As a Networks and Telecommunications Intern (March 2022 - April 2022), I was involved in the installation, configuration, and troubleshooting of network infrastructures. I then expanded my network security skills during my internship in 2023 (March - July), where I contributed to the implementation of solutions to protect and monitor networks against cyber threats. Holding a Master's degree in Networks and Telecommunications (2021-2023) as well as a Bachelor's degree in Telecommunications (2018-2021), I am trained in the latest technologies in the sector, including Software-Defined Networks (SDN), network infrastructure management, and cybersecurity. My experiences have allowed me to develop strong technical skills, an ability to solve complex problems, and a commitment to ensuring the performance and security of network systems.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Acadia NeuroRehab
10.2025 - Current
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Monitored client progress, documenting changes and adjusting strategies as needed for optimal outcomes.
- Assisted clients in social integration activities, fostering community connections and engagement.
Network engineer
Samsung Electronics- Algeria
10.2023 - 05.2025
- - Network design and topology (LAN/WAN).
- - Configuration of routers, switches, and firewalls (e.g., Cisco, Juniper).
- - Wireless network setup and troubleshooting.
- - TCP/IP, DHCP, DNS, VLAN, VPN protocols.
- - Network performance monitoring and optimization.
- - Troubleshooting and incident response.
- - Network security (firewalls, IDS/IPS).
- - VoIP setup and support.
- - Structured cabling and data center infrastructure.
- - Client support and issue resolution.
- - Team collaboration in fast-paced environments.
- - Time and task management.
- - Documentation and reporting.
- - Project coordination.
Call Center Supervisor
R.Digital Service
09.2023 - 09.2024
- Supervised daily operations, ensuring adherence to service standards and performance metrics.
- Trained and mentored team members on effective communication techniques and product knowledge.
- Analyzed call center data to identify trends and improve customer satisfaction rates.
- Implemented quality assurance measures, enhancing overall service delivery and compliance.
Network Security Intern
Sonatrach
02.2023 - 07.2023
- - Monitor network traffic for signs of DDoS attacks.
- - Analyze traffic patterns to identify anomalies and potential threats.
- - Participate in the implementation of DDoS attack prevention and detection mechanisms in an SDN environment.
- - Configure and test real-time network traffic filtering and throttling tools.
- - Collaborate with teams to improve the network's ability to respond to DDoS attacks.
- - Deploy traffic redirection strategies to avoid congestion and limit the impact of attacks.
- - Test and validate security protocols and policies defined in the SDN to counter DDoS attacks.
- - Assist in the implementation of resource self-regulation solutions in the SDN to better manage traffic spikes.
- - Participate in evaluating network performance after attacks to ensure rapid and efficient recovery.
- - Write reports on security incidents and the measures taken to mitigate DDoS attacks.
Networks and Telecommunications Intern
Algérie Télécom
03.2022 - 06.2022
- - maintenance of computers
- - relations with suppliers
- - coaching a junior Ice Hockey team (10 hours/week)
- - Install and configure cabling for local area networks (LANs) and telecommunications infrastructure.
- - Ensure the setup of devices such as routers, switches, and access points.
- - Test network connectivity and verify the performance of installations.
- - Perform repairs on faulty network equipment (cabling, devices, etc.).
- - Perform diagnostics and resolve issues related to network outages or malfunctions.
- - Participate in infrastructure improvements by proposing solutions to optimize network performance.
- - Manage hardware inventories for the installation and maintenance of network equipment.
Education
Master - Networks and Telecommunications
M'hamed Bougara UNIVERSITY
Boumerdes, Algeria07.2023
Bachelor's Degree - Telecommunications
Université M'hamed Bougara
Boumerdes, Algeria06.2021
baccalaureate - undefined
FRANTZ FANON HIGH SCHOOL
Boumerdes, Algeria06.2018
Skills
- Microsoft Office
- LATEX
- Microsoft Word
- Microsoft Powerpoint
- Good listener and communicator
- Social Media
- Python
- Google Docs
- Organizational and planning skills
- Zoom
- Decision-making
- Motivated
- Team-work oriented
- Reliability
- Analytical skills
- Strategic Planning
- Written and Verbal skills
- Research and analytical skills
- JAVA
- C
- Creativity
- Internet user
- Responsibility
- Critical thinking
- Detail-Oriented
LANGUAGE SKILLS
Mother tongue(s): Arabic
Other language(s): French
LISTENING C2 READING C2 WRITING C1
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
English
LISTENING C1 READING C2 WRITING B2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
HOBBIES AND INTERESTS
., - Photography., - Reading., - Sports., - Travel.
DRIVING LICENCE
- Motorbikes: AM
- Cars: B
Timeline
Direct Support Professional
Acadia NeuroRehab
10.2025 - Current
Network engineer
Samsung Electronics- Algeria
10.2023 - 05.2025
Call Center Supervisor
R.Digital Service
09.2023 - 09.2024
Network Security Intern
Sonatrach
02.2023 - 07.2023
Networks and Telecommunications Intern
Algérie Télécom
03.2022 - 06.2022
Bachelor's Degree - Telecommunications
Université M'hamed Bougara
baccalaureate - undefined
FRANTZ FANON HIGH SCHOOL
Master - Networks and Telecommunications
M'hamed Bougara UNIVERSITY