Youssef Abdalla
Greenville
Summary
I am Dynamic crew trainer with a strong focus on training new team members, ensuring adherence to food safety protocols, and maintaining service quality standards. Committed to enhancing team performance and customer satisfaction. Results-oriented trainer known for fostering a positive team environment and delivering exceptional customer service. Proven ability to guide new employees and resolve issues effectively, ensuring a seamless operational experience. Overall a reliable gem out of the bunch.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
AMC McDonald's
Greenville
09.2022 - 03.2026
- Trained new crew members on company policies and operational procedures.
- Instructed new team members on correct procedures for operations.
- Demonstrated proper use of kitchen equipment and food safety protocols.
- Monitored daily operations to ensure service quality during peak hours.
- Resolved customer complaints by applying effective problem-solving techniques to enhance customer satisfaction.
- Planned and delegated work assignments to trainees, fostering teamwork and operational efficiency.
Education
High School Diploma -
Southside Highschool
Greenville05-2024
Skills
- Training and development
- Food safety protocols
- Service quality monitoring
- Complaint resolution
- Workflow optimization
- Time management
- Team collaboration
- Positive demeanor
Certification
OSHA-Microburst Training
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Crew Trainer
AMC McDonald's
09.2022 - 03.2026
High School Diploma -
Southside Highschool