Youssef Youssef
BUSINESS DEVELOPMENT OPERATIONS ANALYST
Beirut
Summary
Professional with proven experience in business development and intellectual property strategy execution. Strong analytical skills and ability to identify growth opportunities. Focused on team collaboration and delivering measurable results. Adaptable in dynamic environments and skilled in market research, data analysis, and client relationship management.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Business Development Operations Analyst
CWB Limited
05.2024 - Current
- Identifying profitable business opportunities and potential clients.
- Conducting market research, interpreting data and making recommendations.
- Managing the onboarding of prospects.
- Monitoring the fees offered to us by our agents.
- Preparing cost estimates.
- Updating price lists.
- Preparing analysis reports.
- Assisting the BD team with any other tasks of similar nature.
- Managing multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Supporting supervisor and associated team members to maintain system functionality.
Trademark Specialist
Jubaili Agrotec Group
11.2021 - 05.2024
- Managing Jubaili Agrotec's intellectual property portfolio, including trademarks, copyright, designs, and patents.
- Research new trademarks and advice on availability by carrying out national and international searches to see if the proposed trademark is already in use.
- Strategic online research of products and companies (e.g., locating specimens of use, investigating potential infringers).
- Advise clients about countries in which to seek registration and the most cost-effective way of achieving this.
- Monitor existing and proposed trademarks.
- Manage any opposition to trademark registration and advise on conflicting applications.
- Negotiate in trademark disputes and take action on trademark infringement and passing off.
- Communicate with our offices in the operating countries regarding trademark due dates and deadlines.
- Handle renewals of trademark and design registrations.
- Handle other trade mark related work such as transfer of ownership, licensing agreements, and increasing the scope of protection.
Intellectual Property Officer
Al-Yafi IP Group
05.2017 - 04.2020
- Manage Intellectual Property (IP) portfolios, including trademarks, copyrights, designs, and patents, overseeing all aspects of trademark oppositions and cancellations.
- Prosecution of IP, namely trademarks.
- Liaise with local lawyers in Jordan, Bahrain, Yemen, Palestine, and the UAE, managing the firm's operations in these regions.
- Monitor and research legal and regulatory developments in the Arab region.
- Conducting trademark clearance and research on a variety of intellectual property issues.
- Perform research, compile data, and draft detailed reports.
- Analyze trademark registrability across multiple jurisdictions.
Sales Consultant
Produits & Solutions Informatiques (PSI)
03.2016 - 04.2017
- Initiated contact with customer leads through cold calling and email outreach.
- Presented, promoted, and sold products and services with compelling arguments to both existing and prospective clients.
- Exceeded agreed upon sales targets and outcomes by 25% on a regular basis (monthly).
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Agent
Librax
09.2015 - 02.2016
- Expanded clientele base by actively prospecting new customers via phone calls, emails, and door-to-door visits.
- Schedule appointments to meet with new and existing clients.
- Attending sales appointments at client's premises
- Developed strong relationships with clients through excellent customer service and regular followups.
Sales Executive
Allianz SNA S.A.L.
02.2015 - 02.2016
- Present and explain tailored insurance policy options based on clients' needs and personal objectives to deliver customized service.
- Hold meetings with prospective clients to assess their needs and offer suitable solutions.
- Achieve monthly insurance business production targets and goals.
- Perform insurance policy reviews and update policies to enhance customer satisfaction and convenience.
Head Waiter
Magenta Intl Sarl - Time Out Restaurant
03.2012 - 12.2014
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Barista
Dareen International, Starbucks
09.2011 - 03.2012
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
Internship Student
Banque Du Liban
09.2013 - 10.2013
- Attended an intensive orientation regarding the role of the central bank, and the functions of all departments.
- Sorted and organized files, spreadsheets, and reports.
Internship Student
Intercontinental Bank
07.2014 - 09.2014
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Education
BBA - International Business Management (IMGT)
Lebanese International University - LIU
Beirut, Lebanon 04.2011 - 04.2015
High School Diploma -
Toulouse College
Beiurt 04.2001 - 04.2011
Skills
Business Development
Market Research
Data Interpretation
Cost Estimation
Price List Management
Analysis Reporting
Client Onboarding
Profitability Analysis
Intellectual property policy
IP development in Arab and African countries
Certification
DL-101 General Course on Intellectual Property (Version 2), World Intellectual Property Organization - WIPO, 01/01/23
Personal Information
- Date of Birth: 03/04/93
- Nationality: Lebanese
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Operations Analyst
CWB Limited
05.2024 - Current
Trademark Specialist
Jubaili Agrotec Group
11.2021 - 05.2024
Intellectual Property Officer
Al-Yafi IP Group
05.2017 - 04.2020
Sales Consultant
Produits & Solutions Informatiques (PSI)
03.2016 - 04.2017
Sales Agent
Librax
09.2015 - 02.2016
Sales Executive
Allianz SNA S.A.L.
02.2015 - 02.2016
Internship Student
Intercontinental Bank
07.2014 - 09.2014
Internship Student
Banque Du Liban
09.2013 - 10.2013
Head Waiter
Magenta Intl Sarl - Time Out Restaurant
03.2012 - 12.2014
Barista
Dareen International, Starbucks
09.2011 - 03.2012
BBA - International Business Management (IMGT)
Lebanese International University - LIU
04.2011 - 04.2015
High School Diploma -
Toulouse College
04.2001 - 04.2011