Youstina Yeager
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Domestic Engineer
Self Employed
02.2020 - Current
- Manage household operations, including budgeting, scheduling, and logistics.
- Coordinate educational and recreational activities for children, fostering learning and development.
- Develop strong time management, conflict resolution, and multitasking skills.
- Volunteer for school events and community programs, building organizational and leadership experience.
Team Member/Cashier
Chick-fil-A Alpharetta
08.2019 - 02.2020
- Cashier, guest service and hospitality, serving and satisfying guests needs, take orders, food runner, working in fast paced and labor demanding environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Grand Opening Trainer
Chick-fil-A Atlanta
04.2018 - 02.2020
- (5 assignments) Train team members at grand opening and corporate owned restaurants, provide knowledge of Chick-fil-A, and prepare stores for grand opening day.
Drive Thru Director
Chick-fil-A Perimeter Pointe Atlanta
05.2019 - 08.2019
- Lead shifts, balance tills/ safe, cashier, guest service and hospitality, serving and satisfying guests needs, takings care of guest issues, take orders, food runner, working in fast paced and labor demanding environment, run drive thru efficiently during peak and non peak hours, manage productivity and labor.
Assistant Drive Thru Director
Chick-fil-A Westlake Village DTO-Westlake Village
09.2017 - 05.2019
- Lead shifts, balance tills/ safe, cashier, guest service and hospitality, serving and satisfying guests needs, takings care of guest issues, take orders, food runner, working in fast paced and labor demanding environment, run drive thru efficiently during peak and non peak hours, manage productivity and labor.
Front Desk Agent
Hyatt Regency-Westlake Village
06.2016 - 09.2017
- Guest service and hospitality, accommodate guest needs, handle guest complaints graciously and accordingly, assign guest rooms, process reports, set up routing, balance out daily work, cash handling, maintaining good communication with other departments as well as the guests.
Sales Associate
Pressed Juicery-Westlake Village
06.2015 - 08.2016
- Cashier, guest service and hospitality, sell juice, provide extensive product knowledge, and come up with creative selling techniques.
Hostess
Lazy Dog Restaurant and Bar-Thousand Oaks
03.2015 - 09.2015
- Guest service and hospitality, greeting and seating guests, answering phone on multiple lines and redirecting the calls as necessary, helping satisfy the guests needs.
Team Member
Chick-fil-A Moorpark Road-Thousand Oaks
05.2014 - 03.2015
- Cashier, guest service and hospitality, serving and satisfying guests needs, take orders, food runner, working in fast paced and labor demanding environment.
Education
Associate in Arts - Natural Sciences
Moorpark College
Moorpark, CA12.2017
Associate in Arts - Social and Behavioral Sciences
Moorpark College
Moorpark, CA12.2017
High school or equivalent - undefined
Moorpark High School
Moorpark, CA06.2014
Skills
- Proficient typing skills
- Effective time management
- Point of sale operation
- Service excellence
- Supportive team player
- Collaborative team member
- Food safety management
- Hospitality management
- Cash flow oversight
- Extensive experience with MS Office
- Shift Supervisor
- Administrative support experience
- Trusted key holder
- Filing
- Fluent in English and Arabic
- Restaurant experience
- Detail Oriented
- Flexible and adaptable
Certification
Driver's License
Awards
Chick-Fil-A Leadership Scholarship
March 2018
Languages
Arabic
Native or Bilingual
Timeline
Domestic Engineer
Self Employed
02.2020 - Current
Team Member/Cashier
Chick-fil-A Alpharetta
08.2019 - 02.2020
Drive Thru Director
Chick-fil-A Perimeter Pointe Atlanta
05.2019 - 08.2019
Grand Opening Trainer
Chick-fil-A Atlanta
04.2018 - 02.2020
Assistant Drive Thru Director
Chick-fil-A Westlake Village DTO-Westlake Village
09.2017 - 05.2019
Front Desk Agent
Hyatt Regency-Westlake Village
06.2016 - 09.2017
Sales Associate
Pressed Juicery-Westlake Village
06.2015 - 08.2016
Hostess
Lazy Dog Restaurant and Bar-Thousand Oaks
03.2015 - 09.2015
Team Member
Chick-fil-A Moorpark Road-Thousand Oaks
05.2014 - 03.2015
Associate in Arts - Social and Behavioral Sciences
Moorpark College
High school or equivalent - undefined
Moorpark High School
Associate in Arts - Natural Sciences
Moorpark College
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