Yousuf Alam

• Processed cashier transactions quickly and accurately, driving brand loyalty programs.
• Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
• Communicated product information with confidence and educated consumers about the company, including both card and membership bonuses.
• Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
• Developed strong relationships with clients for increased customer loyalty and retention.
• Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.

• Manage and moderate various online community forums and social media channels, fostering a positive and engaging environment
• Develop and implement community engagement strategies to increase user participation and satisfaction
• Coordinated events, contests, and activities to enhance community interaction and retention. To which the team's effect had raised popularity and numbers of members joining at a great 30-35% increase.
• Provided support and assistance to community members, addressing inquiries and resolving conflicts.

• Provided photography and design services for various clients, ensuring high-quality visual content
• Worked on a range of projects, including event photography, product photography, and graphic design
• Managed client relationships, from initial consultation to final delivery, ensuring customer satisfaction.

• Oversaw store quality and maintain operational integrity, ensuring a seamless customer experience
• Managing between 15-20 clients in person and online with specific issues and offering solutions.
• Upheld high-quality standards for all completed repairs, resulting in increased customer trust and repeat business. Including enhancing customer experience by offering post-repair support services such as follow-up calls or additional troubleshooting assistance when needed.
• Troubleshooting complex technical issues, identifying root causes and implementing effective solutions.
• Installed and programmed variety of consumer products.

• Educated young adolescents in basic and intermediate computer skills, enhancing their proficiency and confidence operating various devices. Each class consisted between 10-15 in attendance.
• Conducted training sessions on specific programs such as Google Sheets, Docs, Microsoft Word, and various other software's.
• Implemented project based learning activities, encouraging students to apply their newfound skills in various scenarios and to develop a more understanding of computer science concepts.
• Conducted bi-weekly progress meetings with parents face to face or online discussing individual student achievements as well as areas requiring additional attention or support.