Yovana Cazares
Las Vegas,NV
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Pan Asian Express (MGM Grand)
05.2022 - Current
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership skills and problem-solving skills to maintain team efficiency and organization.
- Improved customer satisfaction with timely response, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Ensured the store was clean and prepared for the morning shift.
Cashier Server
Evel Pie
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Sales Associate
Old Navy
11.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor Of Applied Arts And Science - Graphic Design
University of Nevada - Las Vegas
Las Vegas, NVHigh School Diploma -
Valley High School
Las Vegas, NV06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Written and verbal communication
- Organizational abilities
- POS system operations
- Staff Training
Certification
- TAM Of Nevada
- ServSafe Manager Certification
- Sheriffs Work Card
Languages
Spanish
Professional Working
Timeline
Cashier Server
Evel Pie
06.2023 - Current
Supervisor
Pan Asian Express (MGM Grand)
05.2022 - Current
Lead Sales Associate
Old Navy
11.2020 - 05.2022
- TAM Of Nevada
- ServSafe Manager Certification
- Sheriffs Work Card
Bachelor Of Applied Arts And Science - Graphic Design
University of Nevada - Las Vegas
High School Diploma -
Valley High School
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