Yphterline Brentise
Gallatin,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Preschool Director
Gymini gymnastics
Hendersonville, TN
01.2023 - Current
- Developed and implemented innovative strategies to ensure a safe and secure learning environment for preschoolers.
- Conducted regular assessments of teaching methods and student performance in order to identify areas of improvement within the program.
- Prepared monthly reports outlining the overall performance of the preschool program.
- Performed various administrative tasks such as ordering supplies or equipment needed by staff members or students.
Cash Office Associate
Lowe's Home Improvement
Gallatin, TN
- Classified and summarized financial data to compile and enter in financial records
- Organized cash movements between offices and to or from banks.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Prepared and checked cashier register tills.
Customer Service Associate
Lowe's Home Improvement
Gallatin, TN
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Consulted with customers regarding needs and addressed concerns.
- Improved customer service wait times to mitigate complaints.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
Seasonal Worker
Gap Inc
Gallatin, TN
- Assembled cartons, crates and containers to prepare for shipping.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Loaded materials and products into package processing equipment.
- Assembled customer orders from stock and packed items in boxes.
- Accomplished production goals by working with speed and accuracy.
Merchandise Associate
Marshalls
Gallatin, TN
- Handles customer concerns and inquiries
- Receives deliveries of merchandise
- Coordinates with co-workers for smooth operations
- Attends the cash register as needed
- Maintains inventory of current merchandise levels.
Customer Service Representative
Pizza Hut
Gallatin, TN
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Improved customer service wait times to mitigate complaints.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
High school diploma -
Gallatin High School
Gallatin, TNSkills
- Event Planning
- Payment Collection
- Staff Training
- Bookkeeping
- Bank Deposit Preparation
- Sales management
- Problem-solving skills
- Customer Service
Timeline
Preschool Director
Gymini gymnastics
01.2023 - Current
Cash Office Associate
Lowe's Home Improvement
Customer Service Associate
Lowe's Home Improvement
Seasonal Worker
Gap Inc
Merchandise Associate
Marshalls
Customer Service Representative
Pizza Hut
High school diploma -
Gallatin High School
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