Ysabel Munoz
Jacksonville,FL
Summary
Dedicated and meticulous medical professional with 7 years' experience in care coordination, data entry, patient referrals. Adept in medical records management, providing comprehensive personal care for enhanced well-being and support. Effective communicator with exceptional organizational skills, committed to creating collaborative environments for growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (AAMA)
UF Health-Jacksonville, FL
Jacksonville, FL
02.2021 - Current
- Successfully process between 20 - 30 Prior authorization per day for patients medication via Epic system and Covermymed
- Assisting the provider with putting orders and referral for patient as needed
- Coordinate referrals to specialists and follow up on diagnostic test, ensuring continuous of care and timely treatment
- Support physicians and Nurses staff on routing, answering messages and clearing their In-basket
- Return patient's calls with care and concern to help them with various health care needs
- Including translating in Spanish-English between physicians and patients.
Medical Assistant/CSR
Dr. Briones Medical office-New York, NY
New York, NY
03.2019 - 06.2020
- Supported the physician in delivering high-quality patients care in a general & esthetic practice
- Managed front desk operations including, appointment scheduling, insurance verification, patients registration
- Confirming, canceling and reschedule appointments
- Assisted with patients triage obtaining vital signs and documenting medical history to facilitate accurate diagnosis and treatment planing
- Assisted physician in prepare patients for Botox, Coolsculpting and other procedures.
Certified Medical Assistant
Nephrology associated of Yonkers-Yonkers, NY
Yonkers, NY
03.2018 - 09.2019
- Provided comprehensive medical assistance to adverse patient's population, focusing on internal medicine and chronic disease management
- Managed patients records by accurately updating electronic medical records EHR systems, resulting in improved data integrity and accessibility
- Takes medical histories and records vital signs
- Responsible for the ordering of diagnostic procedures
- Reviews daily blood results and contacts Physicians to report critical labs as directed by hospital and laboratory.
Education
Certificate of Completion in Medical Assistant -
Westchester School for Dental and Medical Assistant
Elmsford, NY11.2017
ESOL Program in ESL Education -
SUNY Westchester Community College
White Plains, NY03.2017
Skills
- Bilingual: Fluent in English and Spanish
- Insurance verification
- Medical records ROI (release of information)
- CPR Certified
- ICD-10 Code
- Experience with In-basket messages
- Costumer service
- Conflict resolution ability
- Medical terminology
- Epic software (EHR)
- E-Clinic software (EHR)
- Triage
- Operate Office Equipment
Certification
- CPR Certification, 2022, 2024
- Certified Medical Assistant, 12/2024, 12/2026
- Certified Phlebotomist, 12/2022, 12/2024
Additional Information
Bilingual Medical Assistance with 7 years experience
State
FL
City
Jacksonville
Zip
32257
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Certified Medical Assistant (AAMA)
UF Health-Jacksonville, FL
02.2021 - Current
Medical Assistant/CSR
Dr. Briones Medical office-New York, NY
03.2019 - 06.2020
Certified Medical Assistant
Nephrology associated of Yonkers-Yonkers, NY
03.2018 - 09.2019
Certificate of Completion in Medical Assistant -
Westchester School for Dental and Medical Assistant
ESOL Program in ESL Education -
SUNY Westchester Community College