Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ysabella Hill

Vallejo,CA

Summary

Dynamic and dedicated professional with a strong work ethic and empathy, experienced as a Games Operator at HB Leisure. Proven ability to enhance player experiences through effective communication and technical problem-solving. Skilled in customer assistance and teamwork, consistently fostering a positive environment while promoting game rules and safety.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Games Operator

HB Leisure
05.2025 - Current
  • Educated players on game mechanics, helping them fully enjoy their gaming experience.
  • Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
  • Resolved player complaints, fostering a positive gaming environment for all users.
  • Enhanced player experience by monitoring game performance and addressing technical issues promptly.

Office Assistant

American Canyon High School
08.2023 - 06.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming parents.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Volunteer Work

Sacramento Asian Sports Foundation
01.2024 - 01.2024
  • Volunteered at a crab feed for my former basketball team and served crab and salad for multiple hours.
  • Cleaned up after the event and collected tips to fundraise for the team.

Babysitter

My Parents
04.2016 - 01.2021
  • Played games, helped with homework, and read books to younger brother and sister.
  • Communicated positively with siblings.
  • Organized and cleaned home after activities by picking up toys and straightening up room.
  • Reassured siblings when upset providing emotional support and stability.

Education

San Joaquin Delta College
Stockton, CA
05-2027

High School Diploma -

American Canyon High School
American Canyon
06-2025

Skills

  • Empathy and patience
  • Game rules
  • Strong work ethic
  • Sales and upselling
  • Positive attitude
  • Teamwork

Certification

  • Food Handlers

Timeline

Games Operator

HB Leisure
05.2025 - Current

Volunteer Work

Sacramento Asian Sports Foundation
01.2024 - 01.2024

Office Assistant

American Canyon High School
08.2023 - 06.2025

Babysitter

My Parents
04.2016 - 01.2021

San Joaquin Delta College

High School Diploma -

American Canyon High School

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Ysabella Hill