Ysabella Jager

Co-Manager

Little Caesars

San Angelo, TX

09.2021 - Current

Created training modules and documentation to train staff.
Conducted quality, timely performance feedback and performance appraisals.
Assigned tasks to associates to fit skill levels and maximize team performance.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Maintained inventory levels by ordering supplies and tracking sales.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Proposed or approved modifications to project plans.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Recruited new staff members through job postings, interviews, and references checks.
Recruited and trained new employees to meet job requirements.
Participated in strategic planning sessions aimed at increasing market share.
Monitored daily operations to ensure efficient workflow.
Performed weekly audits of cash registers to detect discrepancies in transactions.
Enforced customer service standards and resolved customer problems to uphold quality service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality and conformance.
Trained employees on additional job positions to maintain coverage of roles.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
Delegated work to staff, setting priorities and goals.
Assigned work and monitored performance of project personnel.
Analyzed business performance data and forecasted business results for upper management.
Ensured safety protocols were followed at all times.
Recruited and hired qualified candidates to fill open positions.
Monitored staff performance and addressed issues.
Worked with cross-functional teams to achieve goals.