Ysabella M. Sanchez
Fort Worth
Summary
Organized Operations Support Specialist experienced in managing daily operations, customer service, and team coordination within fast-paced environments. Delivered effective support through strong time management, data entry, and communication skills while maintaining accurate records and organized processes. Focused on leveraging adaptability and continuous learning to contribute to business growth and success.
Overview
13
13
years of professional experience
Work History
Team Lead
Goody Goody Liquor Inc.
Fort Worth
09.2015 - Current
- Built 10 years of experience supporting daily retail and client service operations.
- Developed strong customer relationships through attentive service and product knowledge.
- Delivered exceptional service to customers with special orders for weddings, special events, and holidays.
- Communicated with upper management and coworkers to complete daily tasks and support changing business needs.
- Ensured compliance with company standards for vendor ordering, receiving products, and accurately posting invoices.
- Assisted with inventory procedures, adapted to E-commerce and store systems.
- Maintained organized, clean, and safe work areas to support company goals and facilitate efficient workflow.
- Used basic Microsoft Excel, Microsoft Office. Phone and verbal communication skills to support store needs.
Team Member
Jimmy John's
Fort Worth
03.2013 - 09.2015
- Collaborated with a team to fulfill customer orders.
- Designed checklist to improve workspace aesthetics
- Engaged with management to gain insights for personal development.
Education
High School Diploma -
Saginaw Senior High
Saginaw, TX 08.2011 - 01.2012
Skills
- Team leadership
- Financial oversight
- Inventory management
- Order processing
- E-commerce skills
- Relationship management
- Client communication
Timeline
Team Lead
Goody Goody Liquor Inc.
09.2015 - Current
Team Member
Jimmy John's
03.2013 - 09.2015
High School Diploma -
Saginaw Senior High
08.2011 - 01.2012