YSRAEL GONZALEZ

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Excellent communication skills in both English and Spanish.
• Thrives in fast-paced environments.
• Strong problem-solving abilities.
• Quick adaptation to new tasks and responsibilities.

• English
• Spanish

After-School Program, Volunteer, Volunteered for afterschool programs, providing care for children and assisting in a reading program.