I am a hard worker and very dedicated to anything I do... I love helping others and doing this brings me joy. I am a leader and I take pride in accomplishing goals I set out for myself.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Office Manager
Favor Hospice Care
Suwanee, GA
12.2024 - Current
Oversaw daily office operations to enhance efficiency and productivity.
Managed budgetary processes, ensuring alignment with organizational goals.
Developed and implemented operational policies to streamline workflows.
Established vendor relationships to optimize service delivery and cost management.
Coordinated staff training programs to improve team performance and morale.
Led cross-functional projects aimed at improving business processes and outcomes.
Analyzed financial reports, providing insights for strategic decision-making and planning.
Updated reports, managed accounts, and generated reports for company database.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
Ensured compliance with company policies and industry regulations through regular audits and process updates.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Business Manager
Country Gardens
Duluth, GA
07.2022 - 12.2024
I am responsible for paperwork, employee and residents files, invoices, payroll, collecting expense data, managing the census activities daily, weekly, and monthly balances with the nursing and admissions department.
Maintain effective communication with residents, families, and facility staff.
Served as administratives right hand.
Coordinate all collection efforts in collaboration with the facility administrator.
Marketing Manager
Country Gardens
Duluth, GA
07.2022 - 12.2024
Gather and analyze information to identify potential residents.
Sales forecasting
Build and maintain relationships with 3rd party locator services and local businesses to provide material
I network/market with different agencies to build partnerships for new residents via telephone, internet, and social media
Make sure community is up to par when doing tours for potentials
Keep all data on software updated
Provide quality customer service and timely response to customers request and complaints
Lease qualified prospects by showing available rooms
Accurately and timely process all required admin forms, leases, and related information.
Manager
Willow Creek Assisted Living
Macon, GA
01.2017 - 07.2022
Accomplish department objectives by managing staff, planning and evaluating department activities.
Make sure all issues are handle in compliance with local state and federal regulations.
Scheduling, doing my best to insure no one is over worked.
Making sure residents are well taking care of and that I hired like minded employees to do the same.
Care giver
Calle Vinas Home Health Care
Warner Robins, GA
09.2012 - 07.2022
I help with assisting and making sure clients are well taken care with stand by fall prevention, with lifting, shopping, house cleaning, companionship.. anything to make sure they are comfortable.
Caregiver/Personal Assistant
Home Instead Senior Care
Macon, GA
05.2015 - 07.2018
Helped assist client with daily routines, cook, clean, and bath's.. Handle business make sure they take meds on time.. encourage them to do the things that will keep them a flow to everyday life.... Show them companionship.
Crew Member
Checkers and Rally's Restaurants
Macon, GA
09.2015 - 10.2016
Make sandwiches cash out customer.
Crew Member/Cashier
Kfc
Warner Robins, GA
03.2007 - 07.2009
Box chicken prep cash out customers.
Crew Member
Subway
Warner Robins, GA
08.2005 - 02.2007
Make sandwiches prep cash out customer.
Education
Ged - Ged
Middle GA tec
Warner Robins, GA
03.2010
Skills
Residential Cleaning
Home Health
Memory Care
Cleaning Experience
Vital Signs
Personal Assistant Experience
Administrative Experience
Care Giver
Dementia Care
Patient Care
Home Care
Cooking
Senior Care
Meal Preparation
Laundry
Alzheimer's Care
Nursing
Medication Administration
Certification
CNA
First Aid Certification
CPR Certification
Additional Information
I also have my TB test up to date., I am willing to learn and a fast learner.
Assessments
Work style: Reliability, Proficient, 06/01/22, Tendency to be reliable, dependable, and act with integrity at work.
Attention to detail, Proficient, 06/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information.
Front Office Manager/Assistant General Manager at Holiday Inn Express and SuitesFront Office Manager/Assistant General Manager at Holiday Inn Express and Suites