Ytzel Vazquez Meza
Aurora,CO
Summary
Dynamic and customer-focused professional with proven expertise in creating memorable dining experiences at Hero's Pizzeria & Tavern. Excelled in cleanliness and customer service, quickly addressing concerns and fostering loyal relationships. Skilled in cash register operation and maintaining high standards of service. Demonstrates strong communication and an outgoing personality, enhancing team efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Waitress
Hero's Pizzeria & Tavern
09.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Worker
Auntie Anne's Pretzels
10.2023 - 02.2024
- Reported defective products or machinery to supervisor.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Associate of Arts - Broadcast Journalism
Metropolitan State University of Denver
Denver, CO05-2027
High School Diploma -
Gateway High School
Aurora, CO05-2024
Skills
- Customer service
- Cleanliness
- Attention to detail
- Food running
- Active listening
- Outgoing personality
- Strong communication skills
- Working quickly
- Working with diverse people
- Cash register operation
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Hero's Pizzeria & Tavern
09.2024 - Current
Worker
Auntie Anne's Pretzels
10.2023 - 02.2024
Associate of Arts - Broadcast Journalism
Metropolitan State University of Denver
High School Diploma -
Gateway High School
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