Yu Duan
Leander,TX
Summary
A friendly and motivated employee ready to give every customer a positive and memorable experience, offers exceptional communication skills. Dependable co-worker prepared to deal with a fast-paced environment, proficient in multitasking with an eye for quality.
Overview
9
9
years of professional experience
Work History
Front Staff/Barista
Whipped Bakery and Cafe
Leander, TX
09.2023 - 08.2024
- Memorized menu and prepared beverages
- Enforced patron relationships to boost customer service while creating a welcoming environment
- Boxed and delivered baked goods to customers
- Issued payments and receipts, supplied change
- Provided answers and recommendations during client's queries
Private English Tutor
Self Employed Services
Austin, TX
08.2023 - 08.2023
- Assisted students by identifying and addressing specific concerns
- Researched and implemented individual lesson plans based on student capabilities
- Maintained students' morale through positive affirmations and engagements
Animal Caretaker
Gallery of Pets
Austin, TX
06.2021 - 04.2022
- Stayed on top store hygiene
- Followed consistent safety procedures, maintaining visible animal identification and checked tags to minimize errors
- Promoted customer satisfaction by resolving issues with knowledgeable and friendly service
Server/Cashier
Fiji Island
Roanoke, VA
02.2016 - 10.2017
- Delivered customers' meals in a timely manner
- Communicated with kitchen regarding allergies or special requests.
- Accepted payments, issued receipts, provided spare change
- Answered customer questions while providing menu information
Skills
- Menu memorization
- Customer service and satisfaction
- Multi-tasking
- Professional demeanor
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Front Staff/Barista
Whipped Bakery and Cafe
09.2023 - 08.2024
Private English Tutor
Self Employed Services
08.2023 - 08.2023
Animal Caretaker
Gallery of Pets
06.2021 - 04.2022
Server/Cashier
Fiji Island
02.2016 - 10.2017
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