Yu Sun
Hacienda Heights,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Technician
Quantum Behavioral Solutions
Anaheim, CA
12.2023 - Current
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Collaborated with families to provide support strategies for home-based interventions.
- Monitored client's progress towards identified goals through data collection and analysis.
Customer Service Representative
Momi Nails
Burnaby, BC, Canada
02.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
Teaching Assistant Volunteer
Zhuoyue Education
Guangzhou, Guangdong, China
09.2021 - 12.2021
- Assisted teachers in creating lesson plans and providing instructional materials.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Graded assignments, tests and papers according to teacher instructions.
- Provided one-on-one support for special needs students.
Optometric Technician
Huayi Optical
Guangzhou, Guangdong, China
09.2020 - 09.2021
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Checked patient records for accuracy and updated them when necessary.
Activities Assistant
Elefun Consulting
Vancouver, BC, Canada
03.2018 - 01.2019
- Assisted in the planning and implementation of activities for residents.
- Organized and maintained activity supplies and materials.
Education
Bachelor of Science - Psychology And Linguistics
University of Toronto
Toronto, Ontario, Canada06.2023
Skills
- Teamwork and Collaboration
- Skilled use of Microsoft and Photoshop
- Interpersonal Communication
- Attention to Detail
- Cultural Awareness
- Patient and positive attitude
- Communicating With Parents and Teachers
- Data Screening
Certification
- Chinese Certified occupational qualification of Optometry, Occupational Skill Testing Authority - 2020
Languages
Mandarin
Native/ Bilingual
English
Full Professional
Cantonese
Professional
Timeline
Behavior Technician
Quantum Behavioral Solutions
12.2023 - Current
Teaching Assistant Volunteer
Zhuoyue Education
09.2021 - 12.2021
Customer Service Representative
Momi Nails
02.2021 - Current
Optometric Technician
Huayi Optical
09.2020 - 09.2021
Activities Assistant
Elefun Consulting
03.2018 - 01.2019
Bachelor of Science - Psychology And Linguistics
University of Toronto
- Chinese Certified occupational qualification of Optometry, Occupational Skill Testing Authority - 2020
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