Yudelicis Martinez
Paterson,NJ
Summary
Compassionate Care Navigator with a proven track record of high productivity and efficient task completion. Specializes in patient advocacy, care coordination, and resource management. Demonstrates exceptional communication, empathy, and problem-solving skills to enhance patient care and support. Dedicated to optimizing processes and improving healthcare outcomes
Overview
3
3
years of professional experience
Work History
Lead Care Navigator
The Institute for Family Health
The Bronx, NY
03.2024 - Current
- Provides support and guidance to team members, ensuring they have the necessary resources and direction to deliver quality care. Assists in problem-solving and promotes collaboration to maintain an efficient and compassionate care environment.
- Developed individualized care plans for each patient based on their specific needs and goals.
- Worked alongside multidisciplinary teams to develop comprehensive treatment plans tailored to meet each patient's unique circumstances.
Care Navigator
The Institute for Family Health
The Bronx, NY
11.2021 - 02.2024
- Assisted individuals in navigating the healthcare system by offering guidance and support.
- Facilitated communication between patients and care teams by acting as a liaison.
- Confirmed patients received necessary support services such as medical care, housing, and public benefits.
Education
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
Bronx, NY12-2025
Associate of Science - Health Services Administration
LaGuardia Community College of The City University of New York
Long Island City, NY05-2023
Skills
- Electronic Health Record (EHR) Systems
- Case Management Software
- Healthcare Compliance Knowledge
- Documentation and Reporting
- Project Management
- Telehealth Platforms
Languages
Spanish
Native/ Bilingual
Timeline
Lead Care Navigator
The Institute for Family Health
03.2024 - Current
Care Navigator
The Institute for Family Health
11.2021 - 02.2024
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
Associate of Science - Health Services Administration
LaGuardia Community College of The City University of New York
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