YUDELKA ESPINAL
Davenport,FL
Summary
Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
17
17
years of professional experience
Work History
Scheduling Coordinator /Diagnostic Medical Sonographer
AdventHealth Hospital
12.2022 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Handles calls to Insurance Company for Procedures Verification and Authorization.
- Search ePACES for Medicaid eligibility.
- Search CMS for Medicare eligibility.
- Handle calls to and from patients to Coordinate procedure's appointments and transportation.
- Confirmed appointments, communicated with patients, and updated patient records.
- Intake and Screening assessments.
- Documents all calls in the database system.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Managed multi-line phone system and pleasantly greeted patients.
- Occasionally perform Medical Sonography.
- Additional duties as assigned.
Diagnostic Medical Sonographer /Patient Scheduler
Tampa General Hospital
04.2019 - 02.2021
- Handles calls to and from patients and Doctor's offices to schedules radiology department appointments.
- Handles calls to and from patients to confirm future appointments.
- Intake assessment and update patient's information.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Search ePACES for Medicaid eligibility.
- Search CMS for Medicare eligibility.
- Documents all calls in the database system.
- Perform General and Vascular Medical Sonography and Vitals signs.
- Additional duties as assigned.
Diagnostic Medical Sonographer /Radiology Scheduler
Montefiore Medical Center
09.2016 - 03.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Increased efficiency by managing patient schedules, prioritizing urgent cases, and maintaining a clean examination environment.
- Processed, labeled, and organized diagnostic images to match with patient records.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Performed General and Vascular Diagnostic Medical Sonography.
- Additional duties as assigned.
Diagnostic Medical Sonographer /Procedure Coordinator
Distinguished Diagnostic Imaging
04.2012 - 08.2016
- Increased efficiency by managing patient schedules, prioritizing urgent cases, and maintaining a clean examination environment.
- Enhanced patient comfort by ensuring a thorough explanation of sonographic procedures before beginning examinations.
- Handled private and confidential information in compliance with facility policies and procedures.
- Handles calls to the patients to coordinate procedure's appointments.
- Insurance Verifications.
- Followed up with patients to reschedule missed appointments.
Diagnostic Medical Sonographer /Certified Medical Assistant
Medalliance Medical Services
04.2007 - 03.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Prepared lab specimens for diagnostic evaluation.
- Performed General, OB/GYN and Vascular Medical Sonography.
- Additional duties as assigned.
Education
Diagnostic Medical Sonography
Institute of Allied Medical Professions
New York, NY04.2006
Certified Medical Assistant
Mandl School
New York, NY09.2001
Skills
- Customer service oriented
- Bilingual Spanish/Englis
- Call center experience
- Strong Work Ethic
- Effective Multitasking
- Medical Terminology
Timeline
Scheduling Coordinator /Diagnostic Medical Sonographer
AdventHealth Hospital
12.2022 - Current
Diagnostic Medical Sonographer /Patient Scheduler
Tampa General Hospital
04.2019 - 02.2021
Diagnostic Medical Sonographer /Radiology Scheduler
Montefiore Medical Center
09.2016 - 03.2019
Diagnostic Medical Sonographer /Procedure Coordinator
Distinguished Diagnostic Imaging
04.2012 - 08.2016
Diagnostic Medical Sonographer /Certified Medical Assistant
Medalliance Medical Services
04.2007 - 03.2012
Diagnostic Medical Sonography
Institute of Allied Medical Professions
Certified Medical Assistant
Mandl School
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