Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yudy McGuinness

Winston Salem,NC

Summary

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 20 years in retail and the beauty industry. Areas of expertise include Certified Esthetician with a valid North Carolina Up to date license certified Makeup Artist, management, inventory, cash management and exceptional customer service.

Overview

21
21
years of professional experience

Work History

Manager of Operations

YM ESTHETICS
03.2021 - Current
  • Streamlined operational workflows, enhancing team efficiency and productivity.
  • Implemented quality control measures, ensuring adherence to industry standards and regulations.
  • Developed training programs for staff, fostering skill development and knowledge retention.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.

S.A.F.E. Bilingual English/Spanish INSTRUCTOR

Insight Human Services
10.2018 - Current
  • SAFE, Substance Abuse Family Education Instructor is a program that is offered to those who have first time violations of the Substance Abuse Policy of contracted school systems. Students are required to attend these classes with a parent/guardian. As an instructor, the purpose is to create a safe environment for the students, to teach all components of the program to the best of your ability, and to establish a connection with the students and parents. Coach parents and students on filling out forms, confidentiality with the group a must.

Esthetician

Tamisty Spa and Day Salon
06.2018 - 06.2021
  • Esthetician who uses strong business, sales and customer service skills to meet spa goals and meet the client expectation. My extensive training and education in makeup application and skin care to accentuate the beauty of each and every client. Skilled in diverse facial treatments. Excellent customer service skills, confirm book and re-book existing and new clients, offering new services and specials.
  • Highlights
  • Chemical Facial Peels.
  • Microdermabrasion treatments
  • Dermalogica
  • Back facial treatments
  • European massage
  • Micro Current Treatments
  • IPL Specialist
  • Wax Specialist

RETAIL MANAGER

M.A.C. COSMETICS
07.2007 - 08.2016
  • Recruited, hired, developed and retained artists retail talent for the company. Processed shipments and maintained organized stock shelves. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Recommended merchandise based on customer needs. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.

BEAUTY ADVISOR / RETAIL

CLINIQUE DILLARDS
07.2004 - 06.2007
  • Operated a cash register to process cash, check and credit card transactions. Recommended merchandise based on customer needs. Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Education

GED -

Jamaica High School
Jamaica, Queens, NY
01.1990

Interpreter in Health and Human Services

Forsyth Tech
01.2019

Esthetics

Health and Style Institute
Greensboro, NC
01.2018

Skills

  • Fluent in Spanish
  • Store opening and closing procedures
  • Recruiting and interviewing
  • Reliable
  • Store operations
  • Retail inventory management

Accomplishments

  • Supervised team of 10 staff members.
  • Met monthly sales goals for two consecutive years, meeting the goal of a 5% increase of the prior year.
  • Held number 1 spots in sell thru in the mid-Atlantic region, and the company.
  • Train and develop staff members.
  • Bilingual S.A.F.E Instructor for first time Substance Abuse Violators of the School Policy in Forsyth County School System.

Languages

English

Timeline

Manager of Operations

YM ESTHETICS
03.2021 - Current

S.A.F.E. Bilingual English/Spanish INSTRUCTOR

Insight Human Services
10.2018 - Current

Esthetician

Tamisty Spa and Day Salon
06.2018 - 06.2021

RETAIL MANAGER

M.A.C. COSMETICS
07.2007 - 08.2016

BEAUTY ADVISOR / RETAIL

CLINIQUE DILLARDS
07.2004 - 06.2007

Interpreter in Health and Human Services

Forsyth Tech

Esthetics

Health and Style Institute

GED -

Jamaica High School

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