Overview
Work History
Education
Skills
Timeline
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Yue Zhao

San Francisco

Overview

11
11
years of professional experience

Work History

Sales Associate

Duty Free Shop
San Francisco
07.2019 - Current
  • Outperformed sales quota by 150% with exceptional communication skill, recognized as one of the top sales associates
  • Utilized social media to build a personal campaign which resulted 40% in new customer purchases, maintained a 3% growth monthly in customer base
  • Utilized Excel to track top customers and performed analysis on their spending habits, generated personalized promotion campaigns to build a strong loyal customer base.

Dental Assistant

san bruno dental excellence
San Bruno, CA
06.2021 - 09.2022
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Educated patients on treatment procedures and post-procedure home care.

Operation Manager

Terra Cotta Warriors Restaurant
San Francisco
01.2015 - 03.2019
  • Manage 10+ events set up and tear up logistics to ensure smooth and event success
  • Establish standardized event procedures and train staff into properly executing them
  • Propose ideas such as how to host the event and what the attendees expect in order to improve the event quality
  • Prepare marketing and advertising strategies via social media channels like LinkedIn and Facebook, plans, and objectives for the company
  • Prepare letters and emails to speakers in response to questions or to provide clarification on an ongoing.

After School Program Sales

Panda Kung Fu Center
San Francisco
06.2013 - 08.2014
  • Acted as the main liaison between students and the professor, addressed student concerns and questions via email, phone and in-person in a time sensitive fashion
  • Worked with Microsoft Office suite (Outlook, Word, PowerPoint, Excel) to perform duties as requested
  • Assisted the professor in managing his calendar during office hours and exam periods
  • Organized, scanned and filed documents.

Education

M.S. in Computer Science Nursing -

Tianjin Medical University
07.2010

Skills

  • Excellent computer skills & telephone-answering skills
  • Excellent customer service skills both by phone and in person
  • Strong Organizational skills Dependable and On Time
  • Ability to work independently and with a team
  • WeChat, Facebook, and Instagram Ads Marketing

Timeline

Dental Assistant

san bruno dental excellence
06.2021 - 09.2022

Sales Associate

Duty Free Shop
07.2019 - Current

Operation Manager

Terra Cotta Warriors Restaurant
01.2015 - 03.2019

After School Program Sales

Panda Kung Fu Center
06.2013 - 08.2014

M.S. in Computer Science Nursing -

Tianjin Medical University

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Yue Zhao