Dedicated administrative professional with a proven track record in thriving fast-paced office environments. Hardworking team player adept at completing a wide range of clerical tasks and providing comprehensive staff support. Known for responsibility, productivity, and compassion, even when working independently with minimal supervision.
Overview
16
16
years of professional experience
1
1
Certification
Work History
TMS Coordinator
Robert D. McMullen M.D., P.C
06.2017 - Current
Trained TMS technicians in the delivery of treatments using rTMS/dTMS machinery
Assisted in the clinical assessment of patients and delivered rTMS and dTMS treatments
Contributed to on-going research efforts including literature review of new treatment protocols and data analysis of patient response
Screened prospective patients to determine eligibility for treatment with TMS and schedule them for consultation and treatment visits
Corresponded with prospective patients and their families, and educated them on TMS
Coached new TMS providers on treatment protocols, coil placement and machinery use
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Administrative Asst/ TMS technician
Robert D. McMullen M.D., P.C
08.2009 - 06.2017
Assisted with scheduling of appointments, authorized pharmacy prescription requests and billed patient appointments
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Maintained accurate patient charts and medical records.
Reviewed new literature on treatment modalities for rTMS/dTMS
Screened prospective patients to determine eligibility for treatment with TMS and scheduled them for consultation and treatment visits
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Education
Bachelor of Arts - Political Science, English Literature
Baruch College
New York, NY
05.2006
Skills
● Strong organizational skills and detail oriented
● Highly self-motivated in learning new skills
● Excellent communication skills
● Highly empathetic and likeable personality
● Strong adaptability to new systems
● Proficient in Microsoft Word, Excel, Outlook
Certification
Magventure rTMS Technician
Brainsway dTMS Technician
Languages
Chinese (Mandarin)
Professional Working
Timeline
TMS Coordinator
Robert D. McMullen M.D., P.C
06.2017 - Current
Administrative Asst/ TMS technician
Robert D. McMullen M.D., P.C
08.2009 - 06.2017
Bachelor of Arts - Political Science, English Literature
Baruch College
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