Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuka Marie Roman

Hollywood,FL

Summary

Experienced cashier with strong proficiency in utilizing various Point of Sale systems, cash registers, and software to efficiently process cash, credit card, and debit card transactions. Skilled in engaging customers in conversation, facilitating their purchases, and effectively upselling to enhance customer satisfaction. Demonstrates ability to welcome guests with high energy, manage entrances, and optimize server loads to streamline operations. Collaborative, hardworking, and efficient in prioritizing and multitasking to ensure positive dining experiences for all patrons.

Overview

5
5
years of professional experience

Work History

Server/ Cashier

Häagen-Dazs
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Sapido Group
03.2024 - 07.2024
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.

Restaurant Hostess

Modern Restaurant Group El Camino
01.2024 - 05.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers and escorted them to their tables.

Sales adviser, cashier, fitting room and visual experience

H&M Hennes & Mauritz AB
12.2023 - 03.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Marcos Pizza Plaza Carolina
09.2021 - 10.2023
  • Responsible for bagging and packaging items for customers
  • Asked customers if they were loyalty club members and helped customers become members
  • Occasionally called upon to process orders using calculators when the power went out
  • Processed applications for customers who applied for store credit cards and loyalty cards
  • Responsible for ensuring the money in the register matched the sales reported during the shift.

Cashier

Daikoku chain Co., Ltd. Energy super TAJIMA
07.2020 - 11.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Server

DK dining Umekono- ie
09.2019 - 06.2020
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Maintained records of transactions made during shift as required by law or company policy.

Education

Some College (No Degree) -

Universidad del Este
Carolina, Puerto Rico

Intensive English Course -

Lingua Language Center
FT Lauderdale
08-2023

High School Diploma -

ABE High School
Tokyo, Japan
01.2020

Skills

  • Strong Customer service skills
  • Adept at accepting and processing cash and card payment
  • Effective at upselling
  • Strong math skills
  • Order Management

Languages

Japanese
Native or Bilingual
Spanish
Elementary

Timeline

Server/ Cashier

Häagen-Dazs
05.2024 - Current

Server

Sapido Group
03.2024 - 07.2024

Restaurant Hostess

Modern Restaurant Group El Camino
01.2024 - 05.2024

Sales adviser, cashier, fitting room and visual experience

H&M Hennes & Mauritz AB
12.2023 - 03.2024

Cashier

Marcos Pizza Plaza Carolina
09.2021 - 10.2023

Cashier

Daikoku chain Co., Ltd. Energy super TAJIMA
07.2020 - 11.2021

Server

DK dining Umekono- ie
09.2019 - 06.2020

Some College (No Degree) -

Universidad del Este

Intensive English Course -

Lingua Language Center

High School Diploma -

ABE High School

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Yuka Marie Roman